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Paul Moak Subaru
Jackson, MS
649 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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649 Reviews of Paul Moak Subaru
January 15, 2013
Chip is awesome. Honest and sincere sales person.willing to meet what I need ane willing to spend time to negotiate. Would Highly recommend him to anyone. to meet what I need ane willing to spend time to negotiate. Would Highly recommend him to anyone. More
by Lau
Employees Worked With
Chip burns, Chip Burns
January 14, 2013
I rated this dealership the way I did because these gentlmen were great with helping me get the car and SUV that I wanted in a timely fashion. Thank you. gentlmen were great with helping me get the car and SUV that I wanted in a timely fashion. Thank you. More
by NewOrleans
Employees Worked With
Jerry Warfield, Greg Scales
January 02, 2013
Chip was excellent to work with. Very nice guy and very willing to work to get me the car I wanted. The use of email made the process easy and Chip was always quick to respond to my inquiries and questions willing to work to get me the car I wanted. The use of email made the process easy and Chip was always quick to respond to my inquiries and questions. I would recommend this dealership and would buy there again. More
by jrmrss
Employees Worked With
Chip Burns
December 06, 2012
This is the third vehicle I have purchased from Paul Moak - one Honda and now my second Subaru Forester. Although I check out other lines and dealers every time I am looking for a car, Paul Moak's salespeop - one Honda and now my second Subaru Forester. Although I check out other lines and dealers every time I am looking for a car, Paul Moak's salespeople are the best to deal with. I have known Jerry Warfield since he sold the Honda to me, a long time ago. He is the General Sales Manager at Subaru, and he's not only a nice guy, he is a good manager. Chip was my salesperson and he is typical - he listened to what I said I needed and directed me to the car that filled the bill. Here, no one talks down to the "little woman," or tries to sell me more car than I need - a problem I have had at other dealerships - dealers I have never bought cars from! More
by NRP9835
Employees Worked With
Jerry Warfield, Chip Burns
November 30, 2012
Both Jerry and Lynn stayed late for both me and my wife as we came in to the dealership. They both took the time needed to help us through our first car buying experience. They were very knowledgeable and as we came in to the dealership. They both took the time needed to help us through our first car buying experience. They were very knowledgeable and very helpful in helping us buy our first car together. I would recommend going to Paul Moak Subaru to anyone! More
by max.jordon
Employees Worked With
Max Jordon, Jerry Warfield, Lynn Hancock
November 14, 2012
I gave this rating because these gentlemen were very knowledgable about the car that I purchased and extremely helpful with making sure I received quality service. Thank you. knowledgable about the car that I purchased and extremely helpful with making sure I received quality service. Thank you. More
by NewOrleans
Employees Worked With
Jerry Warfield, Greg Scales
November 10, 2012
I experienced a very positive new car purchase experience with Chip Burns a year ago and decided to go back today. Mr. Burns was very professional and helpful! with Chip Burns a year ago and decided to go back today. Mr. Burns was very professional and helpful! More
by Bcalt
Employees Worked With
Jerry Warfield, Chip Burns
September 18, 2012
The quality of customer service at your dealership is an embarrassment. The level of customer respect is infinitely lower than the quality of vehicle Subaru makes and they should be ashamed to have you as o embarrassment. The level of customer respect is infinitely lower than the quality of vehicle Subaru makes and they should be ashamed to have you as one of their dealers. I requested an online quote from Subaru on 9/5/2012. I received an email from Kelsey with a link to vehicles I didn’t request, or broken links to vehicles that did not work. I then repeatedly asked for a quote on a specific forester I built online and finally received an email from Dewayne (9/12) with a quote. While waiting for Dewayne’s first email, I received multiple spam emails (on 9/7, 9/10, & 9/11) speaking of how “breathtaking” and “stunning” a car is that I’ve already test driven and asking me to come in and see it when I said I was from out of town. I then asked Dewayne to break down the quote for me (9/12) based on the price of the car, taxes, and the individual fees of your dealership. I have yet to receive an email reply. Instead, I have received more spam (9/14, 9/17). I will now be purchasing my Subaru from elsewhere and warning any friends or family about your pathetic idea of good customer service. I have done everything I can to make sure I been removed from your email list. More
by aschnei521
Employees Worked With
Kelsey & Dewayne
August 20, 2012
Had a wonderful experience purchasing a new car with Lynn and Jerry. Would go back for another car in the future. No pressure and were willing to work with me to find the perfect car. and Jerry. Would go back for another car in the future. No pressure and were willing to work with me to find the perfect car. More
by lailablue
Employees Worked With
Jerry Warfield, Lynn Hancock, Chip Burns
