Paul Moak Subaru
Jackson, MS
Filter Reviews by Keyword
By Type
629 Reviews of Paul Moak Subaru
I hadn't bought a car in 15 years when I came to Paul Moak. Lynn was very patient with the numerous questions I had, and I am enjoying my Subaru more than I imagined. I would definitely recommend this de Moak. Lynn was very patient with the numerous questions I had, and I am enjoying my Subaru more than I imagined. I would definitely recommend this dealership to others. More
I had a very friendly, no-pressure sales experience. The salesperson Greg Scales was very knowledgable and answered all my questions on my initial visit and when I told him that I still needed some time to salesperson Greg Scales was very knowledgable and answered all my questions on my initial visit and when I told him that I still needed some time to consider my purchase of an XC60, left me alone for the couple of weeks I needed to make my final decision to purchase the vehicle. He then gave me the numbers for the final purchase price that I was being offered before I made the trip back to the dealership. Bo Long guided me through the paperwork and forms I needed to complete and sign in a quick and efficient manner, explaining along the way. More
I am from Mobile AL and I was looking for a 2012 subaru limited outback in green because it was not available at Koby subaru in Mobile. I spoke with Jamie Moak who was very nice and helpful and she confirm limited outback in green because it was not available at Koby subaru in Mobile. I spoke with Jamie Moak who was very nice and helpful and she confirmed it was there and expressed that they may be able to offer a better deal if I was willing to travel 3 and 1/2 hours to pick it up. The salesman from Koby subaru expressed that they had a good relationship with Jerry Warfield and he would have no problem shipping the car to Koby. But, since Jamie had made me a good offer, I was contemplating buying from Moak. That was until I recieved a call from Jerry. He was rude, arrogant, and imposing. He tried to make it seem like if I wanted the car I had no choice but to drive to Jackson. After he had tried to strongarm me into buying the car from him,I was totally uncomfortable doing business with him. Furthermore, since I didnt want to buy the car from Jerry he prevented the car from being shipped to Mobile so that if I wanted the car I had to purchase it from Paul Moak. I dont recall being so angry at a complete stranger,I have no idea hot this guy has been successful selling cars, because he is a liar and a jerk. More
Chip was very helpful. He had me fill out a credit application on line that saved A LOT of time. He handled the deal with Great Customer Service. Jerry & Chip make a Good Team. I would recommen application on line that saved A LOT of time. He handled the deal with Great Customer Service. Jerry & Chip make a Good Team. I would recommend my friends to this dealer. They were very helpful in assisting us. Jerry was very thorough in handling the paperwork & if I did not understand something stopped & explained in more detail. Melissa Stanley More
They were very helpful and stayed in our budget, which was our most important factor. We really appreciated the prompt, friendly service. We love our new car! was our most important factor. We really appreciated the prompt, friendly service. We love our new car! More
My salesman Greg Scales was very helpful and persistent about getting the deal done right. He made sure evrything was taken care of down to the last detail so that the car was ready and waiting, all clean about getting the deal done right. He made sure evrything was taken care of down to the last detail so that the car was ready and waiting, all cleaned up and ready to go. He was very understanding about the nature and purpose of the purchase and worked to answer all questions. Definitely ask for him if you go in. More
Chip and Jerry are excellent!! They have been working with us on the trade of our 2009 Forester since October of last year. They were patient and kind. Overall, their service was excellent and they made with us on the trade of our 2009 Forester since October of last year. They were patient and kind. Overall, their service was excellent and they made buying a new car a hassel free and pleasant experience!! Everything was done for us ahead of time...all we had to do was come in and sign on the dotted line! :) More
Fist of all, I should say that I purchased a Honda CR-V, rather than a Subaru car. However, I worked with Jamie Moak all the way through (I first looked at a couple of Subaru cars before deciding on the CR- rather than a Subaru car. However, I worked with Jamie Moak all the way through (I first looked at a couple of Subaru cars before deciding on the CR-V). This was my first car-buying experience, and it could not have been better. Jamie was very friendly, not pushy AT ALL, made sure we found the right car for me, and worked with me A LOT on the price of the car, the price given for my trade-in, and the interest rate for my loan. Jamie was always available for me to ask questions to and talk with. She returned all of my calls and emails very promptly, and very thoroughly. Since this was my first time purchasing a car, I had a lot of questions. She made sure I understood the ins and outs of everything that was happening, and was very honest with me. I had an excellent car-buying experience, and Jamie was the reason why. I'm sure Paul Moak has plenty of great sales persons, but if you're looking at any of their cars, I would highly recommend working with Jamie. She will be honest with you, will work with you on price, and will work very hard to find the exact car you want (and in the color you want!). More
This was our first experience with Paul Moak Subaru and I have to say it was our best experience of all the dealerships we have bought cars from. No Gang of sales people waiting to pounce on you before you c have to say it was our best experience of all the dealerships we have bought cars from. No Gang of sales people waiting to pounce on you before you can get out of your car. Chip was great and did everything he said he would do. Paul Moak Subaru is the only dealership we will deal with in the future. WE have found a home with the folks at Paul Moak Subaru. More
Been a Paul Moak Subaru Customer for 10 years. Outstanding Service Department and that is why I returned to buy again. Greg and Jerry were very helpful with the deal. GREAT Sales team too and ever Outstanding Service Department and that is why I returned to buy again. Greg and Jerry were very helpful with the deal. GREAT Sales team too and everyone at dealership works together to make sure customers are satisfied. More