Paul Moak Honda

Took Honda Accord in for routine maintenance (B1 oil change, tires, filters, etc.). Samantha met me promptly when I drove up and took all my information. I was delivered to my office. Samantha called change, tires, filters, etc.). Samantha met me promptly when I drove up and took all my information. I was delivered to my office. Samantha called to let me know that during the oil change the technician discovered I needed a new battery, new oil filter and new cabin filter. She quoted all 3 prices and then a total. I instructed Samantha to have the technician replace all filters and the battery. The car was ready on time and as a courtesy was washed and cleaned on the inside for me. More

It was a great buying experience. Everyone at the dealership from the general manager to the sales manager to the finance person to the sales person were very helpful and knowledgeable of the vehicle dealership from the general manager to the sales manager to the finance person to the sales person were very helpful and knowledgeable of the vehicle we were looking to purchase. the dealings on the price of the vehicle were honest and straightforward and i always felt like they would help me in any way that i asked. We would for sure buy from Paul Moak Honda again. More

Greg Altorfer listen when i talked,He answered all my questions,He showed me every thing in the car and what it was used for.I bought extra things i wanted to put in it, he set them up, and showed me questions,He showed me every thing in the car and what it was used for.I bought extra things i wanted to put in it, he set them up, and showed me how to use them, he was a great sales person,He went out of his way to make my day the very best,The car was detailed to my perfection, He didnot drag his feet, he knew what he was talking about, and gave me a great deal,Wish all sales people were more like him, More

I came in without an appointment and Diane and the service team were able to get my oil changed quickly and even washed my car. In addition, they found some things that I needed to look at repairing o service team were able to get my oil changed quickly and even washed my car. In addition, they found some things that I needed to look at repairing on the car and gave me a detailed explanation with prices and explained the importance of the repairs. They are always very helpful and friendly and I so greatly appreciate it. More

I had not bought a new vehicle in a long time and I was dreading the thought of going to a dealership and being hassled by salesmen. So I did most of my research on the internet before deciding on visiting dreading the thought of going to a dealership and being hassled by salesmen. So I did most of my research on the internet before deciding on visiting a dealership. When I first went to Paul Moak Honda, I met Don O'Harroll. He was very kind, courteous and professional. He explained all the features in the different models that we looked at. At no time did I feel pressured into buying anything. I then went online and requested quotes from various dealers around the area. The quote from Paul Moak was the best quote that I received. It was a no brainer going back to Don and finalizing the purchase. I would highly recommend both the dealership and Don to anyone who might be interested in purchasing a vehicle in the future. More

I have always taken my 2003 Honda to Paul Moak Honda for service. Samantha Creel always keeps me updated on what is going on with my car, also, any variations (including price), and, in general, makes my v service. Samantha Creel always keeps me updated on what is going on with my car, also, any variations (including price), and, in general, makes my visit a pleasant experience. All of the above-mentioned people are very professional and I would not take my Honda anywhere else for service. Atmosphere is comfortable while I wait, coffee provided, all in all, I would not take my Honda in to be serviced any other place than Paul Moak Honda. More

Finding, trying and buying my new CR V could have been traumatic. It wasn't! Over the past 15 years, I've learned to appreciate Hondas and to trust Paul Moak. Charles Waite(sales consultant)had been traumatic. It wasn't! Over the past 15 years, I've learned to appreciate Hondas and to trust Paul Moak. Charles Waite(sales consultant)had been recommended by two people. I know why. Within a few minutes, I felt that I was being helped, not sold. After my first visit, he neither chased me as I left the lot nor hassled me at home.My questions were answered,pressure was non-existent, and the price was in line. I wanted a transaction that was good for both of us. That's what I got. Top-notch car, dealer and salesman...can't ask for more than that. More

The service manager promised they would have my car ready in one hour, and he did! I lost, or didn't receive my free coupon, he took care of it. After the new owners orientation, I felt like I knew several in one hour, and he did! I lost, or didn't receive my free coupon, he took care of it. After the new owners orientation, I felt like I knew several people, at least faces. One day, I came by to pick up a mat that I ordered for the back floor of my CRV, it was obviously time for your employees to go home, I asked a mechanic standing by the service desk a question I had with how and when to turn on the headlights, he was very kind and helpful, I had my emergency break on, so it interfered with the function of the lights, they wouldn't come on without the break being off. Many people wouldn't have cared, but this young man wouldn't give up until he found the answer to my question. Your waiting area for customers with cars being serviced is very nice. Every employee I dealt with was cordial and helpful. They all showed an interested and caring spirit. My Granddad was a Chevy dealer in Bay Springs for 54 years, so you could say that I grew up in a Chevy family. I love my Honda, also happy that I made the switch from the Chevy to my CRV. More

Al the people at the Paul Moak Honda service department are friendly and helpful. The price for replacing the regulator for the driver side window was a little higher than I would have liked, but it is pr are friendly and helpful. The price for replacing the regulator for the driver side window was a little higher than I would have liked, but it is probably in line with standard rates. I have recommended Paul Moak Honda to friends. More

Wonderful communication w/ service writers, technicians, and the customer. "Upfront" estimates of service cost. Genuine interest in the well being of the client/customer. Our family has experience w/ ove and the customer. "Upfront" estimates of service cost. Genuine interest in the well being of the client/customer. Our family has experience w/ over a dozen Hondas over the years and the folks at the Paul Moak dealership have never disappointed us. Yesterday's visit for maintenance was typically excellent. More