Paul Moak Honda

Upon my last visit to Paul Moak Honda of Jackson, as usual, Samantha Creel was extremely helpful and accomodating in keeping me informed of the progress of my Honda CR-V service progress. Also, the hea usual, Samantha Creel was extremely helpful and accomodating in keeping me informed of the progress of my Honda CR-V service progress. Also, the head technician, Jeff Klein came out personally to explain to me the problem and took the time to answer some questions I had that were unrelated directly to the problem related to my visit. I was very appreciative of Jeff answering my questions without making me feel rushed and also taking the time to educate me on other aspects of my engine. Samantha and Jeff are always so professional and I appreciate the fact that I feel like I am always treated as an individual with a unique automobile rather than "rushed in and rushed out" as I have heard from friends who take their vehicles other places to be serviced. I take care of my vehicle as I was taught by my father (he taught us to take the very BEST care of our vehicles as possible) and I appreciate the fact that every single time I take my vehicle in for service at Paul Moak Honda, they treat my vehicle like I treat it. More

We purchased a 2011 Odyssey Touring Van by phone. The price was right for us, and their was no negoiating. A trust was established between both parties and Mr Mcloud proceeded with getting vehicle ready price was right for us, and their was no negoiating. A trust was established between both parties and Mr Mcloud proceeded with getting vehicle ready for us since we were from out of state. We would certainly do business with them again and definitely be glad to recommend them to anyone else looking for a vehicle. Charlie gave us a good overview of the "bells and whistles" in the vehicle. More

The thing the impressed me most was, when I pulled onto the lot the salesmen didn't come at me like I was road kill and they were buzzards. That has always turned me off when looking for a vehicle. I would the lot the salesmen didn't come at me like I was road kill and they were buzzards. That has always turned me off when looking for a vehicle. I would definitely recommend this dealership to others. More

The salesman that worked with me was very knowledgeable. He was easy to talk to and very pesonable. He was not pushy like other car salesman with whom I have spoken to. eceived more than expect. I am Very He was easy to talk to and very pesonable. He was not pushy like other car salesman with whom I have spoken to. eceived more than expect. I am Very satisfied with purchase and would do business with this dealership in the future, as well as recommend it to others. More

Super friendly people that did everything within their power to get me the exact vehicle that my wife wanted. They gave me the best price out of the 3 local honda dealerships. Ive always had a strong di power to get me the exact vehicle that my wife wanted. They gave me the best price out of the 3 local honda dealerships. Ive always had a strong dislike for new car dealers because of the strong pressure to buy a vehicle, but with johnathan and don i never felt that i had to buy a car before i could leave. I was even told after being told the price on my wifes accord that i could take it to the other dealer that i was working with to see if they could beat it. i would recomend strongly buying from them and im saying that not on comission. Robbie Swindle More

I have had service performed on several vehicles at a number of dealerships over the years, and PM Honda probably ties for 1st with a local luxury car dealership for awesome service. Whenever I have tak number of dealerships over the years, and PM Honda probably ties for 1st with a local luxury car dealership for awesome service. Whenever I have taken my vehicle there for a particular service, I never feel pressured into having additional unnecessary/excessive services performed (as seems to be the strategy with other places I've visited). If the staff feels like there is a service that is critical to maintenance that they need to bring to my attention, they promptly call, provide the details I need (i.e. cost for labor/parts, duration to completion, etc.), and then let me make the call. Every part of that office is efficient and smooth for the customer, from the cashier's station to service tech. They make vehicle maintenance as painless as possible...the only regret I have is that I didn't purchase my vehicle from them! Can't say enough good things about them - they rock. :-) More

Stopped by late on Friday night and were treated very well by Stevie and Latrail. Arranged to come back Saturday morning with my daughter to test drive. We got there a little early and Latrail was busy well by Stevie and Latrail. Arranged to come back Saturday morning with my daughter to test drive. We got there a little early and Latrail was busy but was ready to help us well before the arranged time. I think we got a very good deal on a very good car that will be very safe for my daughter to drive to college. They had to work hard to get us financing we were satisfied with. Throughout the whole process we were treated very considerately. More

I enjoy going to Paul Moak because they treat you like a friend instead of a customer. I have built a long-term relationship with many of the employees and the quality of work is outstanding. I often recomm friend instead of a customer. I have built a long-term relationship with many of the employees and the quality of work is outstanding. I often recommend Paul Moak to other Honda owners because of the good work. More

I am always impressed with the way Paul Moak Honda handles their customers. If the repair takes longer than usual, Samantha explains why and what the technician is doing at the time. I appreciate handles their customers. If the repair takes longer than usual, Samantha explains why and what the technician is doing at the time. I appreciate their excellent customer service and will continue to do business with this dealership. More

They answered all my very percise questions. I have VERY little time to run around looking at dealerships because of my job. So I do alot of communicating online via email and I do alot of research via onli little time to run around looking at dealerships because of my job. So I do alot of communicating online via email and I do alot of research via online too. I knew exactly what I wanted and aprox. monthly payments compared to what I had gotten from them before. I always give the dealership I bought from the last time first shot at my business IF they have treated me well since I bought the car. And Paul Moak did!!! More