Paul Miller Toyota of West Caldwell

Very, very positive I originally went with my mother in law to buy a new car, and I was so happy with the experience, that I went back two weeks later and leased a car fo I originally went with my mother in law to buy a new car, and I was so happy with the experience, that I went back two weeks later and leased a car for my wife. Everything was seemless - from the original discussion, to the final sale, to the trade in, to the paperwork. John Contreras, the Sales Manager, was a true gentleman, and our salesperson, Alan Engert, was terrific - Alan even spent an hour with my mother in law and 45 minutes with my wife to ensure that they understood every aspect of thte new cars. My lease is up in 39 months and I can tell you right now we are going back! More

2nd purchase ( 2013 TAH and 2015 HL). Great customer service by Elio Castaldo. I did my research well and has dealt with other dealers before and I felt that Elio ( 2013 TAH and 2015 HL). Great customer service by Elio Castaldo. I did my research well and has dealt with other dealers before and I felt that Elio had an outstanding balance between dealer and my interest. Totally satisfied and very happy with both cars! More

The Best! This is my 7th car leased from the boys at Caldwell Toyota! John Contreras and Chris Zak make car shopping a breeze! They take the time to understa This is my 7th car leased from the boys at Caldwell Toyota! John Contreras and Chris Zak make car shopping a breeze! They take the time to understand what our needs are and make car shopping a pleasurable experience! Not only do they find us a car we like but within budget as well. Always a pleasure working with John and Chris! We recommend them to family and friends! While the guys up front help us with getting the car we need, the big guy in the back Dan Pires always ensures our cars come from the back in perfect running shape! Great team all around! Look forward to the next lease! More

Great Service, and extremely happy with my price! To be honest i wasnt expecting to seal the deal for my leased car on the first day that i went. But Mr. Vilchez gave me a wonderful deal on a hybrid c To be honest i wasnt expecting to seal the deal for my leased car on the first day that i went. But Mr. Vilchez gave me a wonderful deal on a hybrid car and it was very affordable from my stand point. In addition, i loved how he is a bilingual sales man and manages both languages, English and Spanish, pretty well! More

Awesome Experience !! The sales rep really tried to lower my interest rate and that was my main concern! Got a great deal! And great customer service too ! The sales rep really tried to lower my interest rate and that was my main concern! Got a great deal! And great customer service too ! More

I got a great for an amazing price! these guys were great. i got exactly what i wanted and they really worked with my budget. i couldn't be happier and i'll definitely recommend them i these guys were great. i got exactly what i wanted and they really worked with my budget. i couldn't be happier and i'll definitely recommend them in the future! More

Excellent Experience! I was looking for a new car and I was recommended by a friend to go to see Julio at Caldwell Toyota. I was very afraid to go in the process like shopp I was looking for a new car and I was recommended by a friend to go to see Julio at Caldwell Toyota. I was very afraid to go in the process like shopping around, making a decision, signing contracts, etc, and honestly, I know people who was scammed and got very bad deals. it is hard to trust sales people from car-dealerships, they don't care about you regardless the silly commercials they do just to attract you and get you. Julio made the big difference between Caldwell Toyota and the others dealerships. From the beginning to the end he explained to me step by step in the sales process, beside his product knowledge and very professional way. I got an excellent deal. I leased a 2015 Corolla LE and it is my first new car and I will enjoy it and keep it. I highly recommend Julio and Caldwell Toyota to everyone. More

Great experience As a first time buyer I felt very comfortable with the whole process. Everything was explained fully and I did not feel intimidated. Great experience! As a first time buyer I felt very comfortable with the whole process. Everything was explained fully and I did not feel intimidated. Great experience! More

Overall good experience Courteous staff and willing to make your car buying experience exceptional. I visited other dealerships and i would recommend this dealership to ever Courteous staff and willing to make your car buying experience exceptional. I visited other dealerships and i would recommend this dealership to everyone on next Toyota Purchase. More