I’m quite satisfied with the service I received from Paul Miller Toyota, thank you.

Efficient, no frills service. Communication was clear so you know exactly what to expect. Happy to continue to service my car at Paul Miller Toyota of West Caldwell for as long as I have it.

Always clean and courteous. Sends a video of what needs work.clean the car/wash before returning.

We had an outstanding experience at this dealership, thanks largely to the incredible customer service provided by our sales rep, Umair. He was attentive without being pushy, taking the time to understand exactly what we needed and answer every question with patience and clarity. His kindness made the entire process feel comfortable and stress-free, and his expertise was evident in the way he explained the different model options and features. He genuinely cared about helping us find the right car rather than just making a sale. He guided us through each step with honesty and professionalism, making the entire experience enjoyable from start to finish. We highly recommend Paul Miller Toyota—and especially Umair—to anyone looking for exceptional service and a smooth car-buying experience.

I have gone to this dealership and the previous dealership for 25 year's. I have always been treated well. Sergio was my service rep this time and has been in the past. He is professional and friendly. He answered all my questions without hesitation. This is the first time at the new service center and find it to be a very comfortable experience during my service.

Kelsey was very helpful and professional As well as all the other staff members that helped us with the service of our 2019 Tacoma