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Paul Miller Toyota of West Caldwell
West Caldwell, NJ
733 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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733 Reviews of Paul Miller Toyota of West Caldwell
September 10, 2025
Bought a 2023 Jetta from here and in 3-4 weeks after purchase car did not start and had a check engine light. They told me to take it to their service department. Hours later I get a call saying they c purchase car did not start and had a check engine light. They told me to take it to their service department. Hours later I get a call saying they can’t fix it, it should be under warranty through vw. Wait you sold me a car you can’t fix? What good is the Paul miller certified used car? If your mechanics don’t work on vw, then who checked this car out before you put it on the lot to sell? Now I have to take it to another dealer to get this fixed. Regardless bad business. The dealer I bought the car should be handling this not me. That’s my opinion anyway. More
by jvagnato0305
Employees Worked With
Sales manager
September 10, 2025
Sergio is very helpful in assisting me with my car maintenance services. He explains everything to me in a nice manner, and listens to my concerns with my car. maintenance services. He explains everything to me in a nice manner, and listens to my concerns with my car. More
by Maria
Employees Worked With
Sergio
August 05, 2025
While I’ve always enjoyed getting a new car. I’ve never been thrilled with the process. Paul Miller Toyota was the best experience I’ve ever had.!! Samantha was a great sales person and the dea I’ve never been thrilled with the process. Paul Miller Toyota was the best experience I’ve ever had.!! Samantha was a great sales person and the deal was fast and efficient and headache free More
by Theonlychild
Employees Worked With
Samantha, Robert Kaba
June 26, 2025
Bait and Switch tactics. Usually you don't see this sales strategy with the advent of internet car shopping, but I guess some dealerships still think they can get away with i Usually you don't see this sales strategy with the advent of internet car shopping, but I guess some dealerships still think they can get away with it. Called about a used 4runner, priced just below average for the mileage and year. Glad I called first and asked about the "$749 Doc Fee, $395.00 Vehicle Theft Protection, $1,495 Resinstall Ceramic Technology." Which of course gets the total price above the market average. Apparently all of the fees are mandatory, no exceptions. Well, my business is optional so best of luck tricking the next person to pay for the cheap spray on ceramic coat. More
by In the Market
Employees Worked With
Sales Rep
May 30, 2025
The dealership was very clean and professional. I had work to do during the service and the waiting area was excellent. Alan was patient and professional with me. I had work to do during the service and the waiting area was excellent. Alan was patient and professional with me. More
by Jim
Employees Worked With
Robert Kaba
