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Paul Miller Porsche

Parsippany, NJ

4.5
486 Reviews

3419 U.S. 46

Parsippany, NJ

07054

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486 Reviews of Paul Miller Porsche

June 12, 2022

Our salesperson Dan Gino was professional, courteous, and easy to work with!! We would definitely recommend Paul Miller Porsche in Parsippany Antoinette Lorenzo More

by Antoinettelorenzo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Gino
Jun 12, 2022 -

Paul Miller Porsche responded

Thank you, Antoinette, for leaving Paul Miller Porsche a five-star review! We'll give kudos to Dan for his professionalism and standout customer service. Congratulations on your new vehicle!

June 03, 2022

Purchased a pre owned car from Paul Miller Porsche and was treated as if I was buying a brand new Porsche. Car was presented in showroom like condition. Vince, Zach and the rest of the staff were very fr More

by pleone212
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince
Jun 06, 2022 -

Paul Miller Porsche responded

This feedback is music to our ears! Thank you for choosing Paul Miller Porsche and for sharing your positive experience with Vince, Zach, and the team. Safe travels until we welcome you back again down the road!

April 30, 2022

The customer experience at Paul Miller Porsche is one of the worst I have ever experienced. I have long purchased luxury and other vehicles and the dealer service is as important as the automobile itself. More

by Point6capital
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed (weekend sales manager)
May 02, 2022 -

Paul Miller Porsche responded

This feedback is surprising and concerning to receive. We pride ourselves on transparent service and friendly customer care, and I am truly sorry that we left you with a different impression. I would be more than happy to speak with you directly and see what I can do to help. Thank you, Dan Heller - General Sales Manager - 973-227-3000

March 07, 2022

I did not purchase my Porsche from Paul Miller, but service it there. They are the best! I own 4 other Porsches at my other homes (out of state) and while the service departments are good, none are More

by Fran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarina, Cliff Schlein
Mar 07, 2022 -

Paul Miller Porsche responded

Fran, we can't thank you enough for this outstanding review! It means the world to us to hear that Paul Miller Porsche provides care that is second to none. It's sincerely a joy to maintain your Porsche for you, and we look forward to our next chance to work together!

January 31, 2022

Dan Gino from sales and Scott from iservice are wonderful. The entire team treats me with tremendous care. My Porsche experience is grand and growing. Dr. Gaetana kopchinsky More

by Gae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Gino and Scott from iservice
Feb 01, 2022 -

Paul Miller Porsche responded

Thank you for your terrific review of our team! We are thrilled that Dan and Scott made your experiences so positive and earned your five-star feedback. See you next time at Paul Miller Porsche!

Feb 01, 2022 -

Gae responded

It is my pleasure to provide an outstanding review for Dan and Scott--who treat me with a friendly, professional and almost familial response to my requests and needs. Paul Miller Porsche is part of a wonderful time to enjoy my life. Dr. Gaetana Kopchinsky

November 23, 2021

Service crew ready at time of appointment, provided excellent, clean loaner, serviced my car well and informed me of everything was done to my car More

by aldea007@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Benewitz
Nov 23, 2021 -

Paul Miller Porsche responded

Thank you for your great review! We love to hear that your service process went smoothly and we appreciate you choosing Paul Miller Porsche. Hope to see you next time!

October 20, 2021

The service department and the general manager gave me a superior service . Everything was explained to me with clarity and the cars issues were resolved More

by evergreenmil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selina Ed, Dawn Werley, Cliff Schlein
Oct 21, 2021 -

Paul Miller Porsche responded

Thanks for these kind words about the Paul Miller Porsche service team! We're so thrilled that you were informed about the service done to your vehicle.

October 14, 2021

Bravo Paul Miller crew!! This was my first experience with this dealership but won’t be my last. Scott got me in and processed in no time. Tyler completed the repairs in a week less than expected. Car More

by DemoRap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott and Tyler
Oct 14, 2021 -

Paul Miller Porsche responded

Thank you for taking the time to share your wonderful review of Paul Miller Porsche! We are happy to hear we could provide you with quick service and even get your vehicle back earlier than expected! We will give kudos to Tyler and Scott for helping to make it happen. Safe travels!

October 11, 2021

Stay away! I was an existing customer from Paull Miller Land Rover and reached out to order a new Porsche. The salesman Vincent told me originally that they were not charging over MSRP. I told them I had More

by mph0514
Recommend Dealer
No
Employees Worked With
Vincent Russotto
Oct 11, 2021 -

Paul Miller Porsche responded

Hi there. I'm really sorry to hear that you felt misled by our team, and I wish that we could have better served you. I apologize that you felt the price wasn't competitive enough, as we strive to offer fair and competitive pricing. I appreciate you taking the time to leave this feedback, as it will help us improve for next time, and if there's anything else we can do for you, please let us know. Best, Tom Bennewitz - New Car Manager - 973-227-3000

September 23, 2021

Disaster. No interest in the customer. Purchased/leased 4 vehicles in last 8 years. When decided to buy out lease salesman Raj Rajaratnam did not call back or respond and manager covered for his lies and exc More

by evergreenmil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cliff Schlein
Sep 24, 2021 -

Paul Miller Porsche responded

We are deeply grateful for your longtime business and very sorry to hear your recent experience has made you feel otherwise. This is never the outcome we want for our guests. I will share this feedback internally so we can evaluate and improve our practices and communication going forward, but I also invite you to get in touch so I can make this right however possible. I will look for your contact details in the meantime. Thank you, Ed Kopec - General Manager - 973-227-3000

Sep 24, 2021 -

evergreenmil responded

It’s shameful. There are no excuses. I was treated like yesterday’s news because I wasn’t getting into a new vehicle. Instead of being accommodating because of it being the proper business practice in addition to my loyalty as a customer and your own reputation, my experience was the worst experience I have ever had. I don’t understand how this can happen-especially when all of your surveys indicate your stellar reputation. Steve Meyers evergreenmil@hotmail.com

Oct 11, 2021 -

Paul Miller Porsche responded

Steve, again, we apologize sincerely, and we will take steps to ensure that this kind of thing doesn't happen again. Thank you for sharing your contact information, and we will be in touch. Best, Ed Kopec - General Manager - 973-227-3000

Oct 11, 2021 -

evergreenmil responded

Ed I appreciate your recent efforts to correct these issues. It's unfortunate but hopefully both your dealership and present and future customers will benefit from my recent ordeal.

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