Paul Miller Porsche
Parsippany, NJ
Filter Reviews by Keyword
By Type
488 Reviews of Paul Miller Porsche
I have been dealing with sales and service at this dealer for many years and at one time they were the gold standard. I would tell other service centers how great my experience was with Paul Miller. That h for many years and at one time they were the gold standard. I would tell other service centers how great my experience was with Paul Miller. That has changed for the worse. I paid $7500 for service and tires. Dealer had my car for 10 days and could have had it as long as needed as I dont drive it often. They texted me (never once called me) to say that it was ready to pick up. The following day I showed up as planned and it was filthy (plenty of bird poop and dirt on the car) which was worse when I arrived home as the gel or grease from the new tires splattered all over the sides of the car during the drive. They must have parked the car under a tree with birds. Now I know why the service leader didn't speak with me and ran off after handing me my keys. I did text him since that is how he communicates and his response was "we are so busy, didn't have time to clean the car, sorry". I wonder if they actually did the service. I still love the car but the service is on par with Ford now. It's probably time to move on from this dealer and maybe Porsche as well. Makes me sad as I always loved this brand. Lower your expectations when dealing with them. More
Our salesperson Dan Gino was professional, courteous, and easy to work with!! We would definitely recommend Paul Miller Porsche in Parsippany Antoinette Lorenzo easy to work with!! We would definitely recommend Paul Miller Porsche in Parsippany Antoinette Lorenzo More
Purchased a pre owned car from Paul Miller Porsche and was treated as if I was buying a brand new Porsche. Car was presented in showroom like condition. Vince, Zach and the rest of the staff were very fr was treated as if I was buying a brand new Porsche. Car was presented in showroom like condition. Vince, Zach and the rest of the staff were very friendly and helpful. Would not have any hesitation to buy from them again. More
The customer experience at Paul Miller Porsche is one of the worst I have ever experienced. I have long purchased luxury and other vehicles and the dealer service is as important as the automobile itself. the worst I have ever experienced. I have long purchased luxury and other vehicles and the dealer service is as important as the automobile itself. The staff can be rude, they may often Hodak back material information that can be costly later and with respect to follow up service on the car itself they try to regularly upsell and oversell your vehicle. Be careful of this dealership. More
I did not purchase my Porsche from Paul Miller, but service it there. They are the best! I own 4 other Porsches at my other homes (out of state) and while the service departments are good, none are service it there. They are the best! I own 4 other Porsches at my other homes (out of state) and while the service departments are good, none are like Paul Miller in Parsippany. The entire process is always seamless - from intake (Professional and helpful) to actual service and delivery. I highly recommend them!! More
Dan Gino from sales and Scott from iservice are wonderful. The entire team treats me with tremendous care. My Porsche experience is grand and growing. Dr. Gaetana kopchinsky wonderful. The entire team treats me with tremendous care. My Porsche experience is grand and growing. Dr. Gaetana kopchinsky More
Service crew ready at time of appointment, provided excellent, clean loaner, serviced my car well and informed me of everything was done to my car excellent, clean loaner, serviced my car well and informed me of everything was done to my car More
The service department and the general manager gave me a superior service . Everything was explained to me with clarity and the cars issues were resolved superior service . Everything was explained to me with clarity and the cars issues were resolved More
Bravo Paul Miller crew!! This was my first experience with this dealership but won’t be my last. Scott got me in and processed in no time. Tyler completed the repairs in a week less than expected. Car with this dealership but won’t be my last. Scott got me in and processed in no time. Tyler completed the repairs in a week less than expected. Car runs like new. The experience was perfect! More