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Paul Miller Porsche

Parsippany, NJ

4.5
488 Reviews

3419 U.S. 46

Parsippany, NJ

07054

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488 Reviews of Paul Miller Porsche

June 19, 2022

Dwight Senior, service representative, did an outstanding job: professional, knowledgeable and pleasant to deal with. More

by briantzino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight Senior
Jun 19, 2022 -

Paul Miller Porsche responded

Dwight and the team are always happy to help you out, Brian! Thanks for choosing Paul Miller Porsche!

June 15, 2022

I have been dealing with sales and service at this dealer for many years and at one time they were the gold standard. I would tell other service centers how great my experience was with Paul Miller. That h More

by karmavery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Pollock
Jun 16, 2022 -

Paul Miller Porsche responded

I am so sorry to hear that your car was dirty upon its return and that the cost of service was much higher than you expected. This is not reflective of the high-quality service we strive for. I will speak with my team immediately to make sure something like this does not happen again. We are disappointed to hear that you've lost your trust in us. If there is anything I can do to earn back your business, please do not hesitate to call me. Thank you, Chris Dodin - Service Manager - 973-227-3000

Jun 16, 2022 -

karmavery responded

Thank you for your response. I had no issue with price, you missed my point. Its about customer expectation and the decline in service quality that is the issue.

June 12, 2022

Our salesperson Dan Gino was professional, courteous, and easy to work with!! We would definitely recommend Paul Miller Porsche in Parsippany Antoinette Lorenzo More

by Antoinettelorenzo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Gino
Jun 12, 2022 -

Paul Miller Porsche responded

Thank you, Antoinette, for leaving Paul Miller Porsche a five-star review! We'll give kudos to Dan for his professionalism and standout customer service. Congratulations on your new vehicle!

June 03, 2022

Purchased a pre owned car from Paul Miller Porsche and was treated as if I was buying a brand new Porsche. Car was presented in showroom like condition. Vince, Zach and the rest of the staff were very fr More

by pleone212
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince
Jun 06, 2022 -

Paul Miller Porsche responded

This feedback is music to our ears! Thank you for choosing Paul Miller Porsche and for sharing your positive experience with Vince, Zach, and the team. Safe travels until we welcome you back again down the road!

April 30, 2022

The customer experience at Paul Miller Porsche is one of the worst I have ever experienced. I have long purchased luxury and other vehicles and the dealer service is as important as the automobile itself. More

by Point6capital
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed (weekend sales manager)
May 02, 2022 -

Paul Miller Porsche responded

This feedback is surprising and concerning to receive. We pride ourselves on transparent service and friendly customer care, and I am truly sorry that we left you with a different impression. I would be more than happy to speak with you directly and see what I can do to help. Thank you, Dan Heller - General Sales Manager - 973-227-3000

March 07, 2022

I did not purchase my Porsche from Paul Miller, but service it there. They are the best! I own 4 other Porsches at my other homes (out of state) and while the service departments are good, none are More

by Fran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarina, Cliff Schlein
Mar 07, 2022 -

Paul Miller Porsche responded

Fran, we can't thank you enough for this outstanding review! It means the world to us to hear that Paul Miller Porsche provides care that is second to none. It's sincerely a joy to maintain your Porsche for you, and we look forward to our next chance to work together!

January 31, 2022

Dan Gino from sales and Scott from iservice are wonderful. The entire team treats me with tremendous care. My Porsche experience is grand and growing. Dr. Gaetana kopchinsky More

by Gae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Gino and Scott from iservice
Feb 01, 2022 -

Paul Miller Porsche responded

Thank you for your terrific review of our team! We are thrilled that Dan and Scott made your experiences so positive and earned your five-star feedback. See you next time at Paul Miller Porsche!

Feb 01, 2022 -

Gae responded

It is my pleasure to provide an outstanding review for Dan and Scott--who treat me with a friendly, professional and almost familial response to my requests and needs. Paul Miller Porsche is part of a wonderful time to enjoy my life. Dr. Gaetana Kopchinsky

November 23, 2021

Service crew ready at time of appointment, provided excellent, clean loaner, serviced my car well and informed me of everything was done to my car More

by aldea007@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Benewitz
Nov 23, 2021 -

Paul Miller Porsche responded

Thank you for your great review! We love to hear that your service process went smoothly and we appreciate you choosing Paul Miller Porsche. Hope to see you next time!

October 20, 2021

The service department and the general manager gave me a superior service . Everything was explained to me with clarity and the cars issues were resolved More

by evergreenmil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selina Ed, Dawn Werley, Cliff Schlein
Oct 21, 2021 -

Paul Miller Porsche responded

Thanks for these kind words about the Paul Miller Porsche service team! We're so thrilled that you were informed about the service done to your vehicle.

October 14, 2021

Bravo Paul Miller crew!! This was my first experience with this dealership but won’t be my last. Scott got me in and processed in no time. Tyler completed the repairs in a week less than expected. Car More

by DemoRap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott and Tyler
Oct 14, 2021 -

Paul Miller Porsche responded

Thank you for taking the time to share your wonderful review of Paul Miller Porsche! We are happy to hear we could provide you with quick service and even get your vehicle back earlier than expected! We will give kudos to Tyler and Scott for helping to make it happen. Safe travels!

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