Paul Miller Porsche

Others have also reported similar complaints. They will sell you a car, but trying to service it is a totally different experience. They do not bother answering the phone calls, leave a message a They will sell you a car, but trying to service it is a totally different experience. They do not bother answering the phone calls, leave a message and no body bothers returning a call. The bot on their website gives the same response. Took my business to an another Porsche Dealer for service of my Cayenne and also purchased a new car. Shame really, I have been a loyal customer for years. I think PMJr. should make a note of this and shake things up. For my business, we always keep our existing customers and maintain loyalty its always cheaper and more effective as opposed trying to acquire new ones. More

My wife and I recently contacted Paul Miller about purchasing a CPO Cayenne. We worked with Roger Ziontz from start to finish and could not be happier with his level of expertise and professionalism t purchasing a CPO Cayenne. We worked with Roger Ziontz from start to finish and could not be happier with his level of expertise and professionalism throughout the buying process. To sum it up we dealt with a great person to purchase a great car, from a great dealership. More

My first service for my car. Everyone was very friendly and professional. Great set up at the dealership watching service work on your car while you enjoy a great cup Of coffee. Everyone was very friendly and professional. Great set up at the dealership watching service work on your car while you enjoy a great cup Of coffee. Salina was my advisor she was great. Great experience for my first service More

Dwight Senior, service representative, did an outstanding job: professional, knowledgeable and pleasant to deal with. job: professional, knowledgeable and pleasant to deal with. More

I have been dealing with sales and service at this dealer for many years and at one time they were the gold standard. I would tell other service centers how great my experience was with Paul Miller. That h for many years and at one time they were the gold standard. I would tell other service centers how great my experience was with Paul Miller. That has changed for the worse. I paid $7500 for service and tires. Dealer had my car for 10 days and could have had it as long as needed as I dont drive it often. They texted me (never once called me) to say that it was ready to pick up. The following day I showed up as planned and it was filthy (plenty of bird poop and dirt on the car) which was worse when I arrived home as the gel or grease from the new tires splattered all over the sides of the car during the drive. They must have parked the car under a tree with birds. Now I know why the service leader didn't speak with me and ran off after handing me my keys. I did text him since that is how he communicates and his response was "we are so busy, didn't have time to clean the car, sorry". I wonder if they actually did the service. I still love the car but the service is on par with Ford now. It's probably time to move on from this dealer and maybe Porsche as well. Makes me sad as I always loved this brand. Lower your expectations when dealing with them. More

Our salesperson Dan Gino was professional, courteous, and easy to work with!! We would definitely recommend Paul Miller Porsche in Parsippany Antoinette Lorenzo easy to work with!! We would definitely recommend Paul Miller Porsche in Parsippany Antoinette Lorenzo More

Purchased a pre owned car from Paul Miller Porsche and was treated as if I was buying a brand new Porsche. Car was presented in showroom like condition. Vince, Zach and the rest of the staff were very fr was treated as if I was buying a brand new Porsche. Car was presented in showroom like condition. Vince, Zach and the rest of the staff were very friendly and helpful. Would not have any hesitation to buy from them again. More

The customer experience at Paul Miller Porsche is one of the worst I have ever experienced. I have long purchased luxury and other vehicles and the dealer service is as important as the automobile itself. the worst I have ever experienced. I have long purchased luxury and other vehicles and the dealer service is as important as the automobile itself. The staff can be rude, they may often Hodak back material information that can be costly later and with respect to follow up service on the car itself they try to regularly upsell and oversell your vehicle. Be careful of this dealership. More

I did not purchase my Porsche from Paul Miller, but service it there. They are the best! I own 4 other Porsches at my other homes (out of state) and while the service departments are good, none are service it there. They are the best! I own 4 other Porsches at my other homes (out of state) and while the service departments are good, none are like Paul Miller in Parsippany. The entire process is always seamless - from intake (Professional and helpful) to actual service and delivery. I highly recommend them!! More

Dan Gino from sales and Scott from iservice are wonderful. The entire team treats me with tremendous care. My Porsche experience is grand and growing. Dr. Gaetana kopchinsky wonderful. The entire team treats me with tremendous care. My Porsche experience is grand and growing. Dr. Gaetana kopchinsky More