Paul Clark Ford

The service department is great. Quick in and out. Employees are seems to be very knowledgeable and friendly. In the oil change departments employees are great but the wait is a l Quick in and out. Employees are seems to be very knowledgeable and friendly. In the oil change departments employees are great but the wait is a little to long. More

After buying 5 vehicles from this dealership I will not buy another one. Simply put, i have a door problem, shortly After my purchase in 2018 the dealer Replaced the the door latch by 2 times. The t buy another one. Simply put, i have a door problem, shortly After my purchase in 2018 the dealer Replaced the the door latch by 2 times. The third time I took it in with this intermittent problem the service manager Advised me to bring it bAck when it totally quits. I advised him I was getting close to the end of my warranty, he told me not to worry about it “he would see to it getting fixed”. Well this week when I took it back again Hopefully to get it fixed I was told “Sure We will fix it but not for free” as promised, your warranty has expired. I ask how much to fix it as I am 80 yeas old and live on A fixed income, I have to be careful. the answer was we don’t know. I could say a lot more but I understand Some dealerships may not stand behind there word. When the Ford Motor Company sees this Response please know I will always be a loyal Ford Customer (But with a different Ford dealership) Thanks for listening Richard Schindler 904-603-2726 More

Brian West did an excellent job in servicing my F150 . Brian was extremely professional Got me in and out as promised. Brian was extremely professional Got me in and out as promised. More

I called before I went, they told me they could take me and get me out pretty quick on an oil change. I drove about 20 miles to get there and they did exactly what they said. They were busy but friendly. and get me out pretty quick on an oil change. I drove about 20 miles to get there and they did exactly what they said. They were busy but friendly. I’ll go back. More

There were 2 people in the office when I walked in to drop off my car. Neither one acknowledged me, I stood there for a good 3 minutes before I was finally spoken to. Even if you are busy, you should drop off my car. Neither one acknowledged me, I stood there for a good 3 minutes before I was finally spoken to. Even if you are busy, you should at least acknowledge a customer when they walk in. More

The staff was courteous, the work done well, and I was informed of future service needs. informed of future service needs. More