Paul Clark Ford

Had recalls for my 2017 Explorer. The dealer promptly scheduled the repairs. Also had concierge service. This was a great feature for a senior citizen. Arrived promptly and return The dealer promptly scheduled the repairs. Also had concierge service. This was a great feature for a senior citizen. Arrived promptly and returned car later that afternoon. More

They are fast, efficient, very friendly. make me feel like I’m their only customer. make me feel like I’m their only customer. More

Extremely pleasant and cheerful reception at the service desk and very quick service. I was happy with the service and staff. desk and very quick service. I was happy with the service and staff. More

My wife and I had a terrible experience getting our well maintained 2018 Mustang serviced at Paul Clark Ford. The car was brought in for “The Works” $81.87 maintenance package. We had issues with all of th maintained 2018 Mustang serviced at Paul Clark Ford. The car was brought in for “The Works” $81.87 maintenance package. We had issues with all of the included services - tire pressure check and rotation, oil and filter change, resetting the oil change monitor and the fluids not being topped off. In addition, we were sold rusting lug nuts as new Ford OEM parts – which they refused to replace. My wife waited while the car was serviced and it took an hour longer than promised. Furthermore, as my wife left the service center and drove up Route 200 to Aldi’s she noticed thick black smoke in the side and rear-view mirrors – and though it was from an adjacent truck – only to find out, as she pulled into the Aldi’s lot that it was from the back of our car. When I contacted dealership Ryan basically made no reasonable effort to address our issues other than to offer a future complementary oil change service. We did not view this as an acceptable resolution – and have opted to have the services performed elsewhere. We’ll never go back. More

Our salesman Rakish was very friendly and respectful. We met Paul Clark and he and his entire staff were friendly. The Durango that I bought has a cracked passenger window but I was assured that It would We met Paul Clark and he and his entire staff were friendly. The Durango that I bought has a cracked passenger window but I was assured that It would be fixed. I've only had the Durango a few days but am really enjoying it. Thanks for a stressless deal. More

We were treated fairly and with the utmost respect. Once they knew what we wanted to spend they worked with us on that we were both satisfied. Once they knew what we wanted to spend they worked with us on that we were both satisfied. More

Very professional, prompt and courteous service. Answered all my qestions. Will not hesitate to recommend to my associates. Answered all my qestions. Will not hesitate to recommend to my associates. More

I recently purchased my 2024 raptor from Brandon Colongo at Paul Clark and couldn’t be happier. The process was painless and moved much quicker than I thought it would. I highly recommend buying from them. at Paul Clark and couldn’t be happier. The process was painless and moved much quicker than I thought it would. I highly recommend buying from them. More

Efficient friendly environment easy to work with the sales people were not pushy everything was done when said it would be done sales people were not pushy everything was done when said it would be done More

very pleased with my new mustang gt. The dealer helped me order it to my specs from Ford direct, and was clear with follow ups through final delivery. The dealer helped me order it to my specs from Ford direct, and was clear with follow ups through final delivery. More