Patrick BMW

bad service experience There was engine light and engine overheat problem. I brought car on Wednesday 08/07/19 I got call car is ready around 4.30 pm. I picked up car aroun There was engine light and engine overheat problem. I brought car on Wednesday 08/07/19 I got call car is ready around 4.30 pm. I picked up car around 5.30 pm and engine light came back before I leave parking lot. They took car again and bring back by 5.45 pm. I drove less than a mile light came back. I called Fred around 5.50 pm he said all technicians are gone, they leave by 5 pm. I am wondering if they leave by 5 who fixed my car at 5.30? I was selling car and buyer was to pick up car next day morning but I couldn't sell next day as I had to bring car back for repair. I ask Fred to compensate for the trouble and hassle I went thru he said we will talk tomorrow. They fixed car next day but he didn't do anything to compensate, except giving base less excuses. More

Horrible customer service You will be on your own, do not buy from such company. They will take your money and then throw dealership jargon as you suffer with a huge burden fro You will be on your own, do not buy from such company. They will take your money and then throw dealership jargon as you suffer with a huge burden from the vehicle they sold you. More

Pathetic sales people They sold a car with recall issues during the time of sale. On the highway the ride was bumpy and engine was unresponsive. Sales people didn’t even ac They sold a car with recall issues during the time of sale. On the highway the ride was bumpy and engine was unresponsive. Sales people didn’t even accept that they sold a defective unit. Reached out to higher level management, but no response from them. Definitely will not recommend this dealer to others. Please refrain from visiting this dealership. And moreover stay away from their weird sales manager 😂😂😂 UPDATE: Guys, not sure how these dealers try to edit the reviews, but in my initial post I had given the name of their sales manager Keith Svec (completely mannerless old guy), with whom I worked with. Somehow they deleted his name and kept only the name of the sales person ( I hope he is not with dealership anymore). My humble request to them “please stay honest”. Don’t try to deceive us the way you do while negotiating during the vehicle purchase. If you stay honest, then definitely you will earn business from customers, but if you head in this direction of cheating customers then definitely you will start losing your customer base. More

Wonderful experience - Thanks Angelo!! Just leased a new 2019 540i xDrive from Patrick BMW - my second time leasing from Angelo Traumatu. Knowledgeable and honest - Angelo makes all the di Just leased a new 2019 540i xDrive from Patrick BMW - my second time leasing from Angelo Traumatu. Knowledgeable and honest - Angelo makes all the difference! Highly recommend you see Angelo to buy or lease at Patrick BMW! More

Great service Long story short zero hiccups or problems. Flew in to see the i8. Near flawless condition as advertised. Signed some papers and was on my way. Shouto Long story short zero hiccups or problems. Flew in to see the i8. Near flawless condition as advertised. Signed some papers and was on my way. Shoutout to Sal who handled things for me. More

Great Experience! Thanks Brian! Thank You to Brian for helping me with my lease! He was very honest and straight forward, traits that are hard to find with car dealers. I would def Thank You to Brian for helping me with my lease! He was very honest and straight forward, traits that are hard to find with car dealers. I would defiantly recommend Brain and the staff at Patrick BMW to anyone looking to lease/purchase a BMW! More

Great First Dealership Experience Terry Shoemaker was the man that helped me finalize my first lease and I cannot recommend him enough. He is incredibly kind and patient and I am grate Terry Shoemaker was the man that helped me finalize my first lease and I cannot recommend him enough. He is incredibly kind and patient and I am grateful that I had the opportunity to work with him. Angelo Tramuta was great as well. He promptly responded to my texts, emails, and calls. He didn't turn me away when I essentially low balled him, and he took the time to listen to what I was thinking. He continued to help me understand some of the nuances of a lease and overall was very helpful. Ferik, Basil, and Alan stayed late until 11pm to finalize the lease. I never felt rushed, and they were all very kind. Thanks Patrick team for this experience, I'm loving the 320i! More

Informative, listened, no pressure, sold! Just purchased a new 540i xDrive. Terry and the Patrick BMW team provided all of the information I needed, they listened to what was important to me Just purchased a new 540i xDrive. Terry and the Patrick BMW team provided all of the information I needed, they listened to what was important to me to make a purchase decision, they explained available alternatives from product features to financing options and gave me the time to make my decisions. The product genius, Stephanie, helped me understand the multitude of car features. Fantastic experience and highly recommend Patrick BMW. Ask for Terry. More

Best and Great experience as Always!! Thanks Again!! Hi Sal, I really enjoyed my experience with my new purchase for my birthday. I felt very welcomed and satisfied with my experience from the staff Hi Sal, I really enjoyed my experience with my new purchase for my birthday. I felt very welcomed and satisfied with my experience from the staff not to mention I’m a BMW loyalty customer and have been driving BMW’s for the past 18 yrs and love the service and the staff. I have known Sal for that amount of time and I cannot say enough about what a dynamite of a guy who has looked out for me and put me in the very best vehicle every time. Thank you so much Sal for everything you have done makes me come back every time!! I wanted to express my thanks, appreciation and satisfaction to you by sending you a picture and this message. Thanks Again!! Sincerely, Jennifer More

Great experience no hassle car buying experience Great experience, no hassle car buying experience. Would buy from Patrick again and recommend to friends. Ask for Alan, he will take care of you. Great experience, no hassle car buying experience. Would buy from Patrick again and recommend to friends. Ask for Alan, he will take care of you. More