Patrick BMW

Bought my 1999 540iT pre-owned, good sales experience. Service staff very friendly and informative. Never a bad experience, even when solving problems has been challenging. Work nearby, so easy to drop Service staff very friendly and informative. Never a bad experience, even when solving problems has been challenging. Work nearby, so easy to drop off and have them take me to/from work. Usually done same day w/o appt. Wd recommend. More

Bought my z4 here. Very arrogant staff. Should have walked out, as even the receptionist was too busy flirting with a mechanic, then got annoyed when I asked her to call a salesperson over. Sale went s walked out, as even the receptionist was too busy flirting with a mechanic, then got annoyed when I asked her to call a salesperson over. Sale went somewhat ok, but I have bought dozens of cars over the years and am smart enought about the process. Took them forever to give me a finance rate and price, just kept coming back with payment number over and over. xxxx, should have walked out. 2 months later came back as the top was making noice, they told me it was a 3 week wait for a loaner, I thought the guy was kidding. Turns out they have only a few cars available and if it's a break down situtaion, then will get you one or into a rental. Second time I came in for another noice, they offered to drive me to work and pick me up later. The later was me waiting outside of work for 30 min, as the guy was picking up 3 other dumb customers. Take my advise and buy and service elsewhere. Field's is the other one close to my house and while they are no picnic, at least better than these guys More

Joel Beekil is a dream-come-true when it comes to the car salesman. Best no-haggle price, follow-up, and customer service. I bought my second BMW from him, and both times no other dealership could beat the salesman. Best no-haggle price, follow-up, and customer service. I bought my second BMW from him, and both times no other dealership could beat the price and/or service. That said, not every Patrick salesman is like that, so I think each individual dealership experience is heavily weighted on tbe main person that a customer is dealing with. More

Andy is a great svc writer, he knows my bimmer (1992 735i,175k mi)<br>Patient with demanding customers. Rick is the only person that I allow to work on my car, he is a beast. Fast, accurate, honest. 735i,175k mi)<br>Patient with demanding customers. Rick is the only person that I allow to work on my car, he is a beast. Fast, accurate, honest.<br>Can you believe it? HONEST!<br><br>I live one mile from MotorWerks and I drive 10 miles to Patrick. Motorwerks sucks. It is a production shop dependent on high volume turnover due to the extreme overhead of facility.<br><br>Never had a good experience from Motorwerks. More

This dealership is one of the worst in the area. The service is terrible, the service dept. employees won't even look at you unless you get in there face and demand service, and even then, they'll do th service is terrible, the service dept. employees won't even look at you unless you get in there face and demand service, and even then, they'll do there job half as good as they should. My dealership refused to alter my options on the car, such as have my lights flash when the car is unlocked/locked. They explained to me this could only be done on vehicles with an OEM alarm. I explained to them how it was done and a numerous amount of cars that belong to people I know, and they DO NOT have an alarm. On top of that, they look at me like they are buying a car from me, and I have to treat them with top-nouch respect, which I may add, I do from the beginning, until they become snotty acting like they don't need my business. Defenitly would NOT recommend Patrick BMW until it gets a new line of staff. More