Patrick BMW

Hands down Angelo Tramuta treated my son and I like family... our sale went smooth unlike any other experience. Anytime I had a question after our sale he always made time for a call back. Would refer family... our sale went smooth unlike any other experience. Anytime I had a question after our sale he always made time for a call back. Would refer him again 100%.. More

Best salesperson... Angelo Tramuta Angelo gave us the BEST experience! This was a birthday present from my son. This dealership is super busy but Angelo did his best to keep the proceed Angelo gave us the BEST experience! This was a birthday present from my son. This dealership is super busy but Angelo did his best to keep the proceedings moving along. You won’t be disappointed asking for Angelo to be “your guy”. More

We had leased a BMW in 2017 and BMW Patrick provided an excellent service during those years and Alan Murad provided an excellent support in working with us to finalize 2020 BMW new lease. Alan was very pa excellent service during those years and Alan Murad provided an excellent support in working with us to finalize 2020 BMW new lease. Alan was very patient and detailed in his approach in helping us finalize the specifications for the 2020 BMW X3 and it’s options and sccessories More

Pressured to approve for a loan while paying with cash!! I drove out of state to purchase a vehicle from Patrick BMW. I was paying in full with cashier's check. My sales person, Gary Khaytin, including his m I drove out of state to purchase a vehicle from Patrick BMW. I was paying in full with cashier's check. My sales person, Gary Khaytin, including his manager, without my permission, have ran my credit score stating that they do that with every buyer regardless if they are paying cash or not. I was notified AFTER that they have ran my score WITHOUT my consent. I stopped Gary and turned to his manager who was standing outside the office and stated that I did not consent to run my credit score and why was it done in general since I am buying a vehicle in cash. His words “We always want to make sure that you can afford this vehicle. This is a required process in order to buy the car”. I was very confused and highly alerted on what is going on. I did not want a loan or to have my credit pulled since I am paying for car in cash in full. I proceeded because I was told this was a required process to buy the car so I felt trapped with no other option and it was 7:30 at night, having to drive home that's 8hrs away. Manager walked me over to finance department, Dana is her name. The very first document she showed me was called an Installment contract, which is a loan contract with taxes and interest rate included. I told her there is miscommunication, and that I am not applying for a loan since I have a cashiers check in full to pay for vehicle. She stated that this is a bank cashable contract (loan) which they have everyone sign just in case cashiers check bounces. I said I never wanted to apply for one but she again told me this was the only way I could leave with the car. I was tricked and lied into applying for the loan as it was never explained to me what my personal information was being used for. Once they tricked me into an approval, I was told on the spot this was my only option to leave with the car. Now I am left with cashable loan in possession of dealer, hard inquiry on my credit score all while paying in cash! Be on high alert with this dealer! This is called a deceptive and fraudelent business practice. I am taking higher measures to resolve this issue. More

Great Assistance From Gary K Shopping for a vehicle online was extremely frustrating until I was able to connect with Gary Khaytin from Patrick BMW. Gary really went out of his Shopping for a vehicle online was extremely frustrating until I was able to connect with Gary Khaytin from Patrick BMW. Gary really went out of his way to make sure that I knew everything about the vehicle before making a long trip. He was able to get me a great deal and provided me with the best service. Upon arriving at the dealership I knew the drive was worth it. Such a top quality dealership with an amazing staff. I highly suggest Gary K at Patrick. More

Working with Patrick BMW I have made several new vehicle purchases from Patrick BMW. Working with TERRY SHOEMAKER is a pleasure as he is knowledgeable and represents the high I have made several new vehicle purchases from Patrick BMW. Working with TERRY SHOEMAKER is a pleasure as he is knowledgeable and represents the high standards I expect from Patrick BMW. He will share information on options to consider but will not try to talk you into something you do not need or want. He takes a personal interest in his customers and is available after the sale to help in any way possible. More

Big mistake Bait and switch tactics from sales person. Intentionally lying about features in a car to get me in there. A very poor experience overall. I have pur Bait and switch tactics from sales person. Intentionally lying about features in a car to get me in there. A very poor experience overall. I have purchased luxury cars/suvs a number of times and this would be the worst dealership ever in my opinion. This is not a dealership that would try to “make it right” if there was a problem but rather a grab your money and run dealer. Stay away. I do like the vehicle but I will not deal with Patrick BMW again. More

Best experience I've had at a dealership in my lifetime. That's a pretty bold title statement I'm making... but it's true! I bought a new BMW X1 back in December '18 and absolutely love it. Without going i That's a pretty bold title statement I'm making... but it's true! I bought a new BMW X1 back in December '18 and absolutely love it. Without going into detail, I've always had bad experiences with purchasing cars at dealerships in the past. Sooner or later you have your guard up before even going. Well my sales rep Alan @ Patrick BMW was straight forward with everything; same experience in the finance department. I also took my car in for service with another A+ experience. Next level. Thank you. More

I won't do this again This was the most expensive vehicle I ever bought and the poorest dealership I have encountered. The salesman forgot my first name, was late for appo This was the most expensive vehicle I ever bought and the poorest dealership I have encountered. The salesman forgot my first name, was late for appointments and did not return my calls. For this kind of money, you are treated like bused bathwater. More

Pathetic sales team The salesperson should be honest and provide the correct information to the customer. Customer shouldn’t feel that they are been cheated. I had a very The salesperson should be honest and provide the correct information to the customer. Customer shouldn’t feel that they are been cheated. I had a very bad experience with their sales team. They were trying to include couples of extra undisclosed costs to the total value of the lease. I will not recommend this dealership for any purchase or service. More