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Patrick BMW

Schaumburg, IL

4.3
415 Reviews

700 E Golf Rd

Schaumburg, IL

60173

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415 Reviews of Patrick BMW

February 17, 2020

Excellent Service We had an excellent experience leasing a 2020 BMW X5. Our salesperson, Brian, was terrific throughout. He made sure we had plenty of information abo More

by rockids
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Appelhans
Feb 21, 2020 -

Patrick BMW responded

Hi rockids! Thank you for the 5-star review! We are delighted to hear that you experience at Patrick BMW was excellent! We are also pleased to hear that Brian was able to answer any questions that you may have had about the vehicle as well as the services that we offer. Welcome to the Patrick family and congratulations on your 2020 BMW X5! -The Patrick Dealer Group Customer Relations Team

February 09, 2020

Great buying experience. This was my first time buying a car at Patrick BMW and the experience was great. I had been an Audi driver for 16 years, but Angelo Tramuta showed me More

by chemteach94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelo Tramuta, Ferik Shuaipi
Feb 21, 2020 -

Patrick BMW responded

Hi chemteach94! Thank you for your 5-star review! We are pleased to hear that both Angelo and Ferik were able to show you the advantages of leasing a BMW, help you find the perfect car, as well as putting together an incredible deal! Congratulations on your BMW 330i and we're happy that you're a part of the Patrick family. - The Patrick Dealer Group Customer Relations Team

February 06, 2020

I bought a 2017 BMW Alpina B7 from Patrick bmw, the day I found the car online talked to a salesman that told me the car was in perfect almost new condition. I drove 5 hours from Detroit mi with my family wh More

by Taleb Katlan
Recommend Dealer
No
Employees Worked With
Angelo , Annette Viti
Feb 14, 2020 -

Patrick BMW responded

Hello! We have been informed this issue has been resolved, if there is anything else we can help you with please email us at customerservice@patrickcars.com. Thank you again for leaving us this review and we hope you are satisfied with our resolution! -Patrick Automotive Group Customer Relations Team

Feb 14, 2020 -

Taleb Katlan responded

Yes help was offered and I appreciate it! G M reached out and offered to rectify the issue, I’m trying to change the review but couldn’t figure it out, please feel free to reach out if you can walk me through removing the 1 star and review

February 04, 2020

My Client Advisor , Sal Sapienza, was the reason I purchased from a Patrick BMW. -Exemplary Product Knowledge -Patient -Handled Service issue immediately with follow up More

by Mccarney/patrickbmw
Recommend Dealer
Yes
Employees Worked With
Matt Page. service mgr
Feb 21, 2020 -

Patrick BMW responded

Hi Mccarney! Thank you for your 5-star review! We are delighted to hear that Sal was able to showcase his product knowledge, as well as patience, while working with you. Congratulations on your vehicle. We look forward to building a relationship with you! -The Patrick Dealer Group Customer Relations Team

January 24, 2020

Awesome place to get BMW.My husband and I went there Awesome place to get BMW. My husband and I went there because of our friend's recommendation. When we got there, we already felt welcome and helped More

by dagbons08
Recommend Dealer
Yes
Employees Worked With
Gary (Sales Consultant); Farik (General Sales Manager), Nicole S. (Finance)
Jan 31, 2020 -

Patrick BMW responded

We cannot thank you enough for taking the time out of your day to lave us this review!Patrick BMW strives to put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again. -Patrick Dealer Group Customer Relations Team

January 07, 2020

Will Wells was awesome for us also We were looking for a certain color BMW that we couldn't find in Cincinnati. We contacted Will at Patrick BMW and he went out of his way to secure the More

by Ken Lankester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Wells
Jan 09, 2020 -

Patrick BMW responded

Hi Ken, Thank you again for the wonderful review! It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently, please do come again. -Patrick Automotive Group Customer Relations Team

January 01, 2020

Hardtop Drop Terry Shoemaker is a season and personal sales professional! Terry made the purchase experience drama free. He was very fair and willing to negotiate More

by djrb71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terru Shoemaker
Jan 03, 2020 -

Patrick BMW responded

Thank you again for a wonderful review. We'll be passing your comments along and Terry will be glad to learn of your praise! We look forward to serving you again. -Patrick Automotive Group Customer Relations Team

December 31, 2019

Brian Appelhans was extremely friendly and helpful. He made buying a car a stress free experience. I would highly recommend him as you look for a car!! More

by meghry
Recommend Dealer
Yes
Employees Worked With
Brian Appelhans
Jan 03, 2020 -

Patrick BMW responded

Thank you for leaving such a nice review. Brian will be pleased to learn of your high praise. ! We will strive to deliver great experiences consistently, please do come again. -Patrick Automotive Group Customer Relations Team

December 30, 2019

Best sales advisor Angelo Tramuta!!! Angelo is the best sales person I have dealt with ever. Honest, ethics and very knoledgable. He demonstrated a caring attitude and wanted us to get th More

by daveball711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelo Tramuta
Dec 30, 2019 -

Patrick BMW responded

We are very happy to hear that your experience at Patrick BMW was one that you felt worthy enough to share with everyone and we sincerely appreciate the 5 Star Review!! The Patrick BMW team is working hard to make a difference in the customer experience and we are delighted to hear that Angelo made your visit a memorable one. We look forward to building a relationship with you! Thank you again! -Patrick Automotive Group Customer Relations Team

December 30, 2019

Brian Appelhans was so much help while shopping for my next car. Very knowledgeable and totally transparent. Made the experience way less stressful! Great service. More

by emth001
Recommend Dealer
Yes
Employees Worked With
Brian Appelhans
Jan 03, 2020 -

Patrick BMW responded

Patrick BMW would like to thank you for the time you’ve taken to provide us feedback and for the 5 Star Review! Customer feedback motivates us to continue to improve the customer experience and our processes! We are delighted to hear that Brian made your visit a memorable one. -Patrick Automotive Group Customer Relations Team

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