Patrick BMW

Kam is highly skilled salesman with excellent custom focus attitude. His patience as well as commitment earned my trust and brought me great experience with this Patrick dealer. focus attitude. His patience as well as commitment earned my trust and brought me great experience with this Patrick dealer. More

The assistance I received from Matt Page after our BMW experienced an unfortunate accident was beyond what was expected from the service department. He help coordinate the repairs with Ementi Coary from experienced an unfortunate accident was beyond what was expected from the service department. He help coordinate the repairs with Ementi Coary from the Patrick's Collision Center, who kept me inform on the repairs weekly and walked thru the repairs list. After picking up the car we had some minor issues to be corrected with the paint and related concerns. Brian Hallberg the Collision Center Manager made him self available when I picked up the car the second time and wanted to make sure that all issues were corrected and if I had any other concerns or issues at any time to contact him directly. Everyone when beyond what was expected and it is and was appreciated. More

It's has always been a pleasure working with Matt Page. He always goes above and beyond what I expect out of a service advisor. I'm always well informed about how long the work will take on my vehi Page. He always goes above and beyond what I expect out of a service advisor. I'm always well informed about how long the work will take on my vehicle as well as what work that needs to be done. I look forward to scheduling my next vehicle service appointment with him. More

The purchase of a new 2013 BMW 528i Xdrive sedan was wonderful. Kam was quick to realize what I wanted and drove my son and I a few miles to the holding place of the car of my dreams. I test drove it wonderful. Kam was quick to realize what I wanted and drove my son and I a few miles to the holding place of the car of my dreams. I test drove it back to the dealership and loved it. We negotiated a price and I told Kam I needed 24 hours to think about it. The next day I called him and said I would buy it. Kam had it ready.. shining clean. He explained all the features to me. Jori Renc explained the financing. My experience ..... timely, courteous service and a great car! More

My experience at Patrick BMW was great. Everyone I dealt with was knowledgeable and professional yet laid back at the same time. They were perfect to introduce me to BMW. with was knowledgeable and professional yet laid back at the same time. They were perfect to introduce me to BMW. More

Always a pleasure, people are great, work done when promised and correctly. As long as I own my BMW I will be bringing it back to Patrick BMW promised and correctly. As long as I own my BMW I will be bringing it back to Patrick BMW More

I have taken my vehicle to Patrick twice now and, both times, Patrick has performed exceptionally. Andrew Malone and the service team are very professional and easy to work with. I live about 40 miles n times, Patrick has performed exceptionally. Andrew Malone and the service team are very professional and easy to work with. I live about 40 miles north of Schaumburg and pass near a BMW dealer in Lake Bluff on my way to Patrick. This is how much better Patrick is compared to other BMW servicers in the north and northwest suburbs. Patrick also went to bat for me on certain issues that might have been considered a close call under the manufacturers warranty. In fact, another dealer attempted to bill me $8,000 for allegedly "uncovered" repairs which were misdiagnosed. Patrick identified the actual problems and successfully recovered from the BMW warranty. They are the best. More

Every time I come into the Mini service area the people are always friendly and very helpful. I usually wait for my car and I know it sounds weird but I appreciate the chairs with the tables attached to th are always friendly and very helpful. I usually wait for my car and I know it sounds weird but I appreciate the chairs with the tables attached to them, it makes working easier. I also value the car wash my Mini gets before I leave. More

Amazing customer service I walked in looking around found a 2008 bmw m3 that Keith help me threw the proses and Rick the used car manager and tim both worked out amazing deal I walked in looking around found a 2008 bmw m3 that Keith help me threw the proses and Rick the used car manager and tim both worked out amazing deal to earn my business mad it a nice and easy deal. dan the Finace manager took care of me on the extended warranty that basically paid it self already I would not recommend any other dealer but Patrick bmw to all my friends and family thank you guys for such a amazing experience More

Walking into the dealership I was greeted by a friendly staff of folks that work there. The dealership looks impecable so that makes me more comfortable. Eric my salesman gave me a few choices for what I w staff of folks that work there. The dealership looks impecable so that makes me more comfortable. Eric my salesman gave me a few choices for what I was looking for and hit it right on the head. He was professional and his knowledge of the vehicle was tremendous. The price was exactly what I was planning on spending, so they made it work. Financing was a breeze with Dan Bionci. Delivery of the car was perfect. Overall excellent experience and will recommend to anybody. More