Patrick BMW
Schaumburg, IL
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415 Reviews of Patrick BMW
Upon arrival I had limited time and Andrew helped get me on the road quickly and he kept me up to date on what was being done to service my car. When I needed a loaner he let me know when it would be availa on the road quickly and he kept me up to date on what was being done to service my car. When I needed a loaner he let me know when it would be available. He was always courteous and very helpful. More
Andrew Malone works magic! Patrick is lucky to have him in service, he is the reason I bring my car there! Andrew is friendly, professional, and knowledgeable. He makes you feel assured the work being done in service, he is the reason I bring my car there! Andrew is friendly, professional, and knowledgeable. He makes you feel assured the work being done will be done properly! More
Sal was a great salesperson and had already researched my trade value and checked on my offer price before I arrived. Once I got to the dealership, Sal quickly completed all paperwork and had the car preppe trade value and checked on my offer price before I arrived. Once I got to the dealership, Sal quickly completed all paperwork and had the car prepped for delivery. He was very attentive to what I was looking for and did everything possible to ensure I had a positive experience. I would recommend him and the dealership to friends and family. More
The whole process was made so easy, I will continue to buy all my cars from Patrick Dealerships! What a great experience! the people were very friendly, the dealership was very clean, I'm pregnant, so goi buy all my cars from Patrick Dealerships! What a great experience! the people were very friendly, the dealership was very clean, I'm pregnant, so going to the bathroom often was part of the experience. Everything was explained in detail, very clean from start to finish. More
Easy to work with and no hassle in making a deal. My salesman Angelo cut to the chase and did not try to sell me a car I did not want. Showed me what I wanted to see and left me to make my own mind up w salesman Angelo cut to the chase and did not try to sell me a car I did not want. Showed me what I wanted to see and left me to make my own mind up without any "hard sell" tactics. I will recommend him to anyone who is looking for a BMW. This is my fourth BMW and it is by far the best car I have ever owned. More
This dealership offers excellent service and a friendly staff. They also go out of their way to make it comfortable when you are there. It is easy to do business with Patrick BMW. staff. They also go out of their way to make it comfortable when you are there. It is easy to do business with Patrick BMW. More
There should be a '6' to rate this dealership (I've been coming here for 5 years even though there are 2 other BMW dealerships that are just as close, but feel this group is exceptional). They a (I've been coming here for 5 years even though there are 2 other BMW dealerships that are just as close, but feel this group is exceptional). They are thorough, polite & efficient. If you have even the slightest issue, they rectify it (with a smile, besides). Great customer service & very welcoming -- and a real group effort (from the Porters on up) which has to be instilled by management. More
Aarron was absolutly the best person I have ever met at a BMW dealership. He thoroughly took care of my car and took care of communicating with me with great detail. He is an example for all. Thank you to BMW dealership. He thoroughly took care of my car and took care of communicating with me with great detail. He is an example for all. Thank you to Aaron. More
When I brought car in for service I was immediately greeted and asked what the purpose of my visit was and I explained it to the individual. He immediately asked who my service adviser was and I told greeted and asked what the purpose of my visit was and I explained it to the individual. He immediately asked who my service adviser was and I told him Mr. McCall. He then proceeded to take me into his cubicle where Mr. McCall greeted me had me sign the necessary paper work for he work I was having done. Then he took me over to a young lady who gave me a loaner car while the work was being completed on my car. The car was done on time and when promised. The work so far seems to have been done properly and the way it should have been done. My car was washed and cleaned before it was returned to me after the work was done as well. I would not hesitate to recommend Patrick BMW to anyone who has a BMW. More