Parks Toyota of DeLand

Great place to purchase a new or used car Excellent customer service when compared to other Toyota dealership Andrea along with her sales manager did a great job from start to finish in fact I Excellent customer service when compared to other Toyota dealership Andrea along with her sales manager did a great job from start to finish in fact I was getting the same car elsewhere for a few hundred dollars cheaper but I choose to do my business at Park Toyota dealership as a result of good customer service in the past so I am stuck with you guys when it comes to car purchasing More

Employees steal Got my car serviced they stole my phone that I use as an MP3 player. I reported it to them several days later. So I was pretty much fine with the loss Got my car serviced they stole my phone that I use as an MP3 player. I reported it to them several days later. So I was pretty much fine with the loss of the phone up until I got a call from Denise the customer relations manager. She offered me a free oil change. Which was hilarious because I already get free oil changes for the next 8 years. That’s what I paid for. Her offer was a disgrace because she didn’t even care to look up what I got from them and I’ve been with them for 4 years. I’ve sent people there to get vehicles. But this girl pissed me off with her bs resolution. So she got mad when I told her her offer was a disgrace. She is still clueless that I won’t be paying for an oil change for 8 years. She doesn’t care about customer relations so my suggestion is make sure you empty your car out before getting serviced. Otherwise your out of luck and no one will even help you out. No f**ks were giving when they need to correct something they did wrong. But will happily take your money. More

Good service experience Delana went above and beyond to help me. She was amazing. Everyone had good customer service and communicated everything they were doing to my car wh Delana went above and beyond to help me. She was amazing. Everyone had good customer service and communicated everything they were doing to my car which was important because I don’t know a lot about cars. More

Toyota tacoma Derrick G was awesome job at sale and delivery of my 2018 toyota tacoma.my overall experience was awesome. My finance guy had a language barrier hard Derrick G was awesome job at sale and delivery of my 2018 toyota tacoma.my overall experience was awesome. My finance guy had a language barrier hard to understand his Spanish accent and was not very clear on what he was doing. Started out with having buyer and co buyer mixed up had to redo paperwork and payment was higher than originally agreed too. Very satisfied with Derrick Guilich salesperson not satisfied with finance officer. More

Excellent service This Was The first time visiting Parks Toyota. My service advisor was extremely professional and customer oriented. My service advisor made me feel li This Was The first time visiting Parks Toyota. My service advisor was extremely professional and customer oriented. My service advisor made me feel like I was visiting my local Toyota dealership on the West Coast. Much appreciated 👍 More

Disappointing service visit Upon check in service advisor told me I was not eligible for the tires for life program because I had not had enough service visit to Parks for the la Upon check in service advisor told me I was not eligible for the tires for life program because I had not had enough service visit to Parks for the last year. I han retired and have not used my vehicle as much as I had in the past. Then I was told that if I paid for three alignments I would be reinstated. That is extortion in my book. Then when I got home after service I found the two front tires had different tire pressures and I had tires rotated and a wheel alignment done. So much for correct service after the lecture from the service advisor that I hadn’t done proper service on my truck. Very disappointing after being a loyal customer! More

2018. Feb 17 maintenance Prius V 2012 I had my Prius V coming up on 100,000 mile maintenance. They were great and took care of everything since it was a long visit they shuttled me to tow I had my Prius V coming up on 100,000 mile maintenance. They were great and took care of everything since it was a long visit they shuttled me to town for lunch with a friend. I appreciate their care and friendliness More

Great experience at this dealership, would definitely recommend to family and friends. Aggressive negotiation and no bs unlike traditional dealers. Our salesman Derek at this dealership, would definitely recommend to family and friends. Aggressive negotiation and no bs unlike traditional dealers. Our salesman Derek was also very helpful and hospitable. More

Reasonable price for tires Looking for for tires for 2014 Camry. Denise quoted a set of tires I was considering from Tire Rack but at a better price, installed. Looking for for tires for 2014 Camry. Denise quoted a set of tires I was considering from Tire Rack but at a better price, installed. More

Excellent service I myself am an ASE certified Master Tech as well as a factory Master certification for six of my ten years working for toyota dealers in New England. I myself am an ASE certified Master Tech as well as a factory Master certification for six of my ten years working for toyota dealers in New England. I'm purchasing my second new vehicle in under three years from them. My first vehicle from them which I'm keeping is serviced regularly there and also aftermarket wheels and tires purchased there were extremely competitive price and the service was great. More