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Parks Ford Lincoln of Gainesville

Gainesville, FL

Overview
Employees
Reviews
Vehicles
4.2
1,398 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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3333 North Main Street

Gainesville, FL

32609

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Showing 1,398 reviews

August 31, 2017

Great service Great service. Brian Vance and Jorge Rodriguez were great salesmen. Very polished sales and service from other staff. Nice business facilities and cle More

by Rattic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Gewertz, Brian Vance, Georgio Rodriguez
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Sep 01, 2017 -

Parks Ford Lincoln of Gainesville responded

Thank you for the 5-Star Review! On behalf of everyone at the Dealership, including the 3 individuals you have cited, we are grateful for the feedback. My name is Brent Russell and I am responsible for reading every review, comment, or suggestion about our Dealership. Your feedback helps us to identify opportunities to strengthen our performance and serve you better. I would love to meet you the next time you come to the Dealership so I can thank you in person. Please look me up when you come in...just ask for the "Guy with the Hat" - that's me. With Respect, Brent Russell - Director, Customer Relations - "The Guy with the Hat"

August 31, 2017

Used Ford Fusion Smooth purchase, did not feel especially rushed as an experience. Brian Vance was a very friendly and helpful sales associate to deal with. Would Reco More

by Customer2133204
Recommend Dealer
Yes
Employees Worked With
Brian Vance
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Sep 01, 2017 -

Parks Ford Lincoln of Gainesville responded

Thank you for the 5-Star of Brian Vance. We are most grateful for your thoughts and comments. My name is Brent Russell and I review our client comments to look for ways to strengthen our performance. I wanted to introduce myself to make sure you know we literally DO READ every Customer Comment. Personally, I am grateful for the time you took out of your busy day to complete the review. Wishing you all the best, ALWAYS. WITH Respect, Brent Russell - Director, Customer Relations - "The Guy with the Hat"

August 31, 2017

Go See Matt Matt Fortin was professional, knowledgeable, and friendly. He ,on more than one occasion, went out of his way to make my buying experience the best po More

by dickertr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fortin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2017 -

Parks Ford Lincoln of Gainesville responded

Hello and thank you for recognizing the services of Mr. Matt Fortin with a 5-Star Review. My name is Brent Russell and I read every review, comment, or suggestion about our Dealership in an effort to identify potential opportunities to strengthen our overall customer services. I sincerely appreciate the comments you have shared about your buying experience. Please call me at (352) 372-4251, extension 63226, or via email at BRussell@ParksofGainesville.com in case you are unable to reach Matt. It is my pleasure to serve you. Respectfully, Brent Russell - Director, Customer Relations _ "The Guy with the Hat" Thank you so very

August 31, 2017

Perfect experience perfect service Matt was such a great help with converting my lease and purchasing a brand new vehicle. It didn't happen the same day and the guys there wanted to ins More

by Dpadua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fortin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2017 -

Parks Ford Lincoln of Gainesville responded

Hello and thank you for the 5-Star Review of Matt Fortin at Parks of Gainesville. I promise, you have made his day with your wonderful comments and the Review. My name is Brent Russell and I read every review, comment, and suggestion about our Dealership as a way to identify opportunities for improving our services and enhancing a Customer's experience. Personally, I am grateful for the time you took out of your busy day to share your thoughts. We really DO care and we really DO LISTEN. Please do not hesitate to call and ask for the "Guy with the Hat" - that is me - I am here to serve you. Wishing you all the BEST. With Respect, Brent Russell - Director, Customer Relations - "The Guy with the Hat" Parks of Gainesville (352) 372-4251, extension 63226 BRussell@ParksofGainesville.com

August 30, 2017

Straightforward and supportive Our experience with Matt at Parks Lincoln was fantastic from start to finish. In fact, there reallyn isn't a finish as Matt has maintained incredible More

by Mb4931
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fortin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2017 -

Parks Ford Lincoln of Gainesville responded

Hello and thank you for giving your shopping experience with Matt Fortrin a 5-Star Experience. We sincerely appreciate your comments as we are always looking for ways to strengthen our overall performance in support of You! Should you have any questions or desire any special assistance, just give me a call at (352) 372-4251, extension 63226, or if you prefer, please send me an email at BRussell@ParksofGainesville.com. Again, thank you for the opportunity to be of service to you. It is a pleasure to be of service. Brent Russell - Director, Customer Relations - "The Guy with the Hat"

August 28, 2017

Harley man Very knowledgeable, great personality very helpful. Very pleasant experience. Made us feel like he will always be here for us. I will be back to buy More

by Harley guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bowers
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Aug 29, 2017 -

Parks Ford Lincoln of Gainesville responded

Thank you so very much for taking time to provide a 5-Star Dealer Rater Review of Mr. Bill Bowers. I know he is most appreciative of your comments and as a Dealership, we are sincerely grateful as well. My name is Brent Russell and I read every review to identify opportunities to strengthen our services. In other words we listen to everything you have to share. In the future, please do not hesitate to let me know if you need any additional assistance or have any other questions. Wishing you all the BEST, ALWAYS! With Respect, Brent Russell - Director, Customer Services - "The Guy with the Hat"

August 20, 2017

Great service Bill had great service and exceeded our expectations - we had been to a couple of other dealerships and no one walked out to meet us. However Bill was More

by Samanthajb8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura, Mario, Bill Bowers
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Aug 29, 2017 -

Parks Ford Lincoln of Gainesville responded

Hello and THANK YOU for the 5-Star Reviews! We sincerely appreciate you taking time out of your busy schedule to go online and submit this review to summarize your buying experience at Parks of Gainesville. In particular, I want to thank you for sharing your comments regarding Mr. Bill Bowers on this Survey. I know Bill really appreciates your feedback and is always looking for ways to strengthen the way he does his job. Your comments will help him. My name is Brent Russell and I wanted to introduce myself to you as the Director of Customer Relations. Please feel free to call me at any time at (352) 372-4251, extension 63226, or drop me an email at BRussell@ParksofGaiensvlle.com. I am here to serve you! Again, thank you for taking the time for the survey. wishing you all the BEST. Respectfully, Brent Russell - Director, Customer Relations - "The Guy with the Hat"

August 17, 2017

Easy deal Our experience at parks ford was amazing this is our second time being a parks customer, Bill Bowers is an amazing sales person, if you are looking fo More

by Easy deal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bowers
Report | Print
Aug 29, 2017 -

Parks Ford Lincoln of Gainesville responded

Thank you for the 5-Star Review of Bill Bowers and our Services. We are always looking for ways to learn from our Clients and strengthen the way we perform our services. We use these surveys to identify opportunities that we can incorporate into our standard protocol to modify our current processes and introduce changes that will strengthen our services to do a better job of serving you! My name is Brent Russell and I want to thank you for the opportunity to benefit from your feedback. You can reach me at (352) 372-4251 or via email BRussell@ParksofGainesville.com. Looking forward to talking with you soon. Respectfully, Brent Russelll - Director, Customer Relations - "The Guy with the Hat"

August 15, 2017

Very good Bill Bowers went out of his way to get me into my 2017 truck. My overall experience with Parks Ford has all ways been top notch. I will strongly recom More

by Tool man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bowers
Report | Print
Aug 31, 2017 -

Parks Ford Lincoln of Gainesville responded

Hello and THANK YOU for the 5-Star Review of Bill Bowers. We are grateful for your taking time to prepare the DealerRater Review...your input is important. My name is Brent Russell and I read every review, comment, or suggestion about our Dealership and there is nothing more rewarding that reading Client reviews of our amazing Sales Team. Should you ever have any questions or need any special information, please call me at (352) 372-4251, extension 63226, or via email at BRussell@ParksofGainesville.com. I am here to serve you...it is my pleasure. Respectfully, Brent Russell - Director, Customer Relations - "The Guy with the Hat"

August 14, 2017

Dynamic duo Bill Bowers was our salesman and we had a wonderful experience. He was very friendly and helpful and our whole experience was painless. We would defin More

by Dynamic Duo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bowers, Pat Healey
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Sep 01, 2017 -

Parks Ford Lincoln of Gainesville responded

Hello, we are grateful for your review of the Dynamic Duo. At first I thought you might be talking about Batman and Robin but then learned it was Ronnie and Bill. I would have to agree with you...they really are a dynamic duo. My name is Brent Russell and it is my pleasure to have this opportunity to say thank you for the review and let you know we actually read every single review every day. Should you have any questions or need any assistance, please call me at (352) 372-4251, extension 63226, or via email at BRussell@ParksofGainesville.com. Next time you are in the Dealership, I hope you will have the opportunity to look me up...I would love to say Thank You in person. I hope to see you in the near future. Respectfully, Brent Russell - Director, Customer Relations - "The Guy with the Hat"

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