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Pacific BMW
Glendale, CA
3,933 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,933 reviews
August 30, 2024
My experience at BMW service department was great! Haybert is always friendly and makes the service process easy. Haybert is always friendly and makes the service process easy. More
by ARUS_Y
Verified CustomerEmployees Worked With
August 30, 2024
I am very satisfied with Galo Mora the service advisor. He is professional, knowledgeable and thorough. However, I am very disappointed with the dealership management. I have been a customer of Pacific He is professional, knowledgeable and thorough. However, I am very disappointed with the dealership management. I have been a customer of Pacific BMW since 1988 and whenever I gave a vehicle for service I received a loaner. But now I no longer get it as the dealership claim that I do not return it promptly once the repairs are carried out to my car. Yes, it did happen as I was attending multiple back to back education seminars and would leave home very early and return late. I always returned the vehicles unscathed and with the correct amount of fuel. I reached out to Mr Salvatore Rubino with the intent of getting a resolution on 3 occasions via email and at least 3 voice mail without the courtesy of a single email response or call back. I would appreciate very much an opportunity to resolve this matter. Thank you More
by PRASILVA
August 29, 2024
Best dealership I’ve ever worked with. . 100% reliable professional and punctual.. they make your at easier . 100% reliable professional and punctual.. they make your at easier More
by Keylaspencer1013
Employees Worked With
August 27, 2024
Advisor Amie was amazing. Great customer service. She follow with me on time and keep me updated with my statues of my car. Great customer service. She follow with me on time and keep me updated with my statues of my car. More
by RAYCDW
Employees Worked With
August 27, 2024
It would be nice if they can fix older BMW models using used parts. I brought my car to them and since they don't make the part for my car anymore, they did not fix my car. used parts. I brought my car to them and since they don't make the part for my car anymore, they did not fix my car. More
by Bong Baroma
Employees Worked With
August 27, 2024
Ben was very pleasant to deal with. He was knowledgeable, informative and always kept me posted. He was knowledgeable, informative and always kept me posted. More
by gjfarias
Employees Worked With
August 27, 2024
They gave us a loaner and resolved the issues with our 2018 BMW. Even sent us a video explaining what was done. Good communication through text- saved us time instead of having to play phone tag. 2018 BMW. Even sent us a video explaining what was done. Good communication through text- saved us time instead of having to play phone tag. More
by cheryl36
Employees Worked With
August 27, 2024
Great service provided - service consultant was super helpful and so was access to the dealership helpful and so was access to the dealership More
by VHAYREH
Employees Worked With
August 27, 2024
Service advisor left without letting me know he is leaving for day. I stood in front of the advisor office not knowing he has left. When I got there he was at the office and greeted me but then he was leaving for day. I stood in front of the advisor office not knowing he has left. When I got there he was at the office and greeted me but then he was no whefe to be dound and left me stranded. More
by DTCDDS
Employees Worked With
August 27, 2024
I purchased my car new form Pacific BMW in 2001 and have been a satisfied customer for the past 23 years. Galo has been my Service Advisor for the past 10 years and has always been great! been a satisfied customer for the past 23 years. Galo has been my Service Advisor for the past 10 years and has always been great! More
by JJZIGA
