
Pacific BMW
Glendale, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Excellent service. Liked the overall feel of the dealership when we walked in compared to the other BMW dealer we went to the previous day. Liked the overall feel of the dealership when we walked in compared to the other BMW dealer we went to the previous day. More
I recently leased a car and had a fantastic experience working with Rafy. He was professional, knowledgeable, and genuinely helpful throughout the entire process. He made everything smooth and stress-free working with Rafy. He was professional, knowledgeable, and genuinely helpful throughout the entire process. He made everything smooth and stress-free. Highly recommend if you're looking for someone trustworthy and easy to work with! More
Everyone was beyond welcoming from the moment I walked into the dealership. I appreciate the warmth, attentiveness and awareness of all those present especially Ara and Lucy! Appreciate you both! Thank yo into the dealership. I appreciate the warmth, attentiveness and awareness of all those present especially Ara and Lucy! Appreciate you both! Thank you!! More
One word, excellent. James is absolutely amazing. I loved the service he offered and the car is amazing! Will be coming back! Above and beyond! James is absolutely amazing. I loved the service he offered and the car is amazing! Will be coming back! Above and beyond! More
Sevak, Bob & Isam are the best of the best. These guys are nice and efficient. These guys are nice and efficient. More
This is a flawed survey system. Questions do not include a "does not apply" option, so many of the ratings here include irrelevant data. My sales rep Rene was awesome. Questions do not include a "does not apply" option, so many of the ratings here include irrelevant data. My sales rep Rene was awesome. More
Everything was smooth in this place, from picking the car, test driving and to the finance! Rene, Ray and Juan are amazing! If i have to buy another BMW, i’d go back to Pacific BMW! Thank you for helping car, test driving and to the finance! Rene, Ray and Juan are amazing! If i have to buy another BMW, i’d go back to Pacific BMW! Thank you for helping me get my dream car! More
Great experience. Professional always. Smart team. They are always solution driven in the sales department as well as the excellent service team. Great management driv Professional always. Smart team. They are always solution driven in the sales department as well as the excellent service team. Great management driving focused, experienced team members. More
The dealership was friendly and professional. The car buying process was quick and easy. The experience was good overall. The car buying process was quick and easy. The experience was good overall. More
The worst car service experience I went to this dealership as I received a letter from BMW North America stating that the active grill shutters got extended warranty and it was a check engine light dealership as I received a letter from BMW North America stating that the active grill shutters got extended warranty and it was a check engine light. The advisor said they will charge me $300 for checking in case it is not manufacturing defect. I agreed to that. Almost a week after I received 0 updates. After calling them the advisor said actually to check the issue, we need to remove the front bumper and that is an additional $800 and if i do not agree to move forward, I will have to pay $300 It sounded like a scam to me but I had no option but to move forward. Another week passed with no updates. I called and requested to change the advisor however the same advisor contacted me and sent me a couple of pictures showing some pebble scratches on the grill and saying that this caused the issue and it is not covered by warranty and I have to pay $1500 + Which I do not believe Extremely disappointing with the unprofessional treatment and dishonesty Will never service my car here again More