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Ourisman Toyota 40
Edgewood, MD
479 Reviews
Ourisman Toyota 40 is here to serve you! We offer New, Used, & Factory Certified vehicles. We have an excellent selection for all budgets. We also offer a full parts & service department that has factory certified staff
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 479 reviews
February 15, 2024
Would have given zero stars if possible! Shopped for a good price on a new 4 Runner, saved a little money but paid with poor customer service and issues with the vehicle registration. When I Shopped for a good price on a new 4 Runner, saved a little money but paid with poor customer service and issues with the vehicle registration. When I complained I was berated by the General Manager Michael Glick. He told me asking for compensation regarding something confirmed by another Ourisman employee in writing was me threatening and trying to blackmail his dealership. The strangest customer service interaction I have ever had. Avoid this place at all cost! More
by yettyman.hh
February 14, 2024
Service staff is very good about explaining what the technician found when servicing the car. technician found when servicing the car. More
by Jim
Employees Worked With
February 11, 2024
service has gotten expensive and i getting to the point where i just can’t afford it anymore where i just can’t afford it anymore More
by cdg2000
February 11, 2024
their price for maintenance is overpriced especially for an hour it will take to replace the item. I'm taking my problem some place somewhere else. an hour it will take to replace the item. I'm taking my problem some place somewhere else. More
by cdg2000
February 06, 2024
A very professional sales person . He was very patient kind explained things excellent! Great personality! He was very patient kind explained things excellent! Great personality! More
by aquess
Employees Worked With
February 06, 2024
Nick did what he said he would and got me the deal I was looking for. Happily driving my new Tacoma and would buy from him again looking for. Happily driving my new Tacoma and would buy from him again More
by Bgoril
Employees Worked With
January 30, 2024
Nik was super helpful in my purchase of a new vehicle. He really understood what I was looking for and was very easy to work with. He really understood what I was looking for and was very easy to work with. More
by Janet21227
Employees Worked With
January 30, 2024
Nik was great to work with, a true zero hassle experience. Nik was extremely communicative and straight forward. I have never had a better experience buying a car. experience. Nik was extremely communicative and straight forward. I have never had a better experience buying a car. More
by OWEN1832
Employees Worked With
January 30, 2024
Nik was polite and knowledgeable about his available selection! He went step by step with me to find my wife and I the best vehicle that matched our future plans at the bedt price! selection! He went step by step with me to find my wife and I the best vehicle that matched our future plans at the bedt price! More
by KBaker
Employees Worked With
January 30, 2024
I was in a scrappy situation. I explained my situation with Nik and he did absolutely everything possible to help me. I will certainly send anyone I can to him to get a car. And m I explained my situation with Nik and he did absolutely everything possible to help me. I will certainly send anyone I can to him to get a car. And maybe one day in the future when life settles out I'll be able to go back to him to get a car I actually want. Thank you so much for everything you did !!! Greatly appreciated More
by Samantha
Employees Worked With
