Chris Kusterer

Ourisman Toyota 40 responded

That sounds like an incredibly streamlined and customer-friendly service experience! It's great to hear that Chris was so knowledgeable and helpful as your advisor. Providing a ride back home and back within a reasonable distance is a thoughtful touch that truly enhances the overall experience. It's no wonder you'd give them a 10/10 recommendation! Ron Jackson Sales Manager

Ourisman Toyota 40 responded

Scott, Thank you for being an Ourisman customer and your kind review!

Ourisman Toyota 40 responded

Thank you for your feedback! We're thrilled to hear that you had such a positive experience at our dealership. Providing a clean and welcoming environment, along with fast and pleasant service, is always our priority. We believe in making your experience as enjoyable as possible, without any sales pressure. We're glad you enjoyed our showroom and look forward to serving you again in the future! Ron Jackson Sales Manager

Ourisman Toyota 40 responded

Thank you so much, yvecan, for your 5-star review! We're delighted you experienced excellent customer service during your recent visit with us. Glad to hear you were able to schedule an appointment online and have your vehicle serviced in a timely manner. We'll be sure to pass your kind words on to Chris and the rest of our team. If your Toyota needs anything, from routine auto maintenance to extensive repairs, we're here anytime. Thanks for supporting us and have safe travels! We look forward to welcoming you back.

Ourisman Toyota 40 responded

Chris, thank you for taking the time to share your feedback with us! We appreciate your kind words for our courteous, hardworking, and professional Service Department team members at Ourisman Toyota 40. We'll be sure to pass your kind words on and encourage our team to keep up the great work moving forward. If you or your Toyota needs anything, please don't hesitate to reach out! We're here anytime. Thanks again for your support and have safe travels.

Ourisman Toyota 40 responded

Thank you for taking the time to share your feedback with us, Jrichards! Our top priority is excellent customer service, and we're grateful you experienced that during your recent service visit. We'll be sure to pass your kind words on to Chris and the rest of our team. Thanks, too, for your feedback on the coupon -- hope it helped you get a great deal on repairs! If you or your Toyota needs anything, please give us a call or visit our website. We're grateful to have earned your business and look forward to serving you in the future.

Ourisman Toyota 40 responded

Thank you for taking the time to share your feedback with us, Dorothy! We value the staff highlight for Chris and will be sure to pass your kind words concerning his friendliness and knowledge on to him. We're grateful to have him on our team. If you have any suggestions for how we can improve our communication and workmanship to make your next visit a 5-star one, please give us a call. We appreciate your business and look forward to your next visit.

Ourisman Toyota 40 responded

Thank you!

Ourisman Toyota 40 responded

Thank you Jim!

Ourisman Toyota 40 responded

I appreciate the feedback!