Derrick Cartwright
Derrick Cartwright at Ourisman Toyota 40
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Derrick Cartwright

Sales Consultant

Ourisman Toyota 40

1101 Business Center Way
Edgewood, MD 21040

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4.8
12 Reviews
4.8

12 Reviews

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12 Reviews of Derrick Cartwright

May 25, 2024

Dealership Rating
Employee Rating

The team did a great job, gave me a fair trade in and the exact model suv I was looking for! More

by Dlinz01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 05, 2024

Ourisman Toyota 40 responded

It's wonderful to know that we were able to provide you with a fair trade-in and the exact SUV model you were looking for. Enjoy your new vehicle, and feel free to reach out if you need anything else!

February 26, 2024

Dealership Rating
Employee Rating

Derrick was very helpful and accommodating during my search for the right vehicle. I couldn’t be happier with my purchase or experience. More

by Britnee.j.wheeler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 27, 2024

Ourisman Toyota 40 responded

Thank you so much Britnee!

February 15, 2024

Dealership Rating
Employee Rating

Would have given zero stars if possible! Shopped for a good price on a new 4 Runner, saved a little money but paid with poor customer service and issues with the vehicle registration. When I More

by yettyman.hh
Recommend Dealer
No

Other Employees Tagged: Mike Click

Feb 16, 2024

Ourisman Toyota 40 responded

Mrs. Herman, I am sorry that we were unable to meet your needs. Nevertheless, congratulations on your new 4Runner! I hope you and your wife enjoy it for many years to come.

January 07, 2024

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Employee Rating

Yesterday, I had the privilege of dealing with Derrick Cartwright at Ourisman 40 Toyota He was courteous, respectful and informative when I was there to buy a new car. I ended up buying my new Grand highl More

by Iraj.farhad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 07, 2024

Iraj.farhad responded

Thank you Mr Derrick Cartwright for everything you did to help us to get my new grand highlander hybrid. You are the best supportive, informative and truly the best sales consultant I have ever seen.

December 19, 2023

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Simple. Straightforward. Easy. I would highly recommended dealing with Ourisman Toyota. The unfortunate reality of dealers is you never know what you’re More

by 13primary
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jan 02, 2024

Ourisman Toyota 40 responded

Thank you so much!

November 25, 2023

Dealership Rating
Employee Rating

Great experience. Derrick was very helpful in the purchase process. I told him what exactly I was looking for and price range. He delivered exactly what I was looking More

by Jptorrisi2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 29, 2023

Ourisman Toyota 40 responded

Thank you for taking the time to leave a review! We're thrilled about your positive experience working with Derrick throughout the car buying process. Glad he worked hard to get you a great deal on a new Toyota with the features you wanted. We'll be sure to pass your kind words on and tell him to keep up the great work. Congratulations on your new vehicle--we hope you've been loving it this past week! Thanks for supporting Ourisman and have safe travels. We look forward to welcoming you back. :)

October 11, 2023

Dealership Rating
Employee Rating

Best car buying experience I’ve ever had (and I’ve had several). Derrick Cartwright is THE MAN. Always helpful, prompt responses, patient, accommodating, just an awesome dude. Got me a stellar deal an More

by RK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 11, 2023

Ourisman Toyota 40 responded

RK, thank you for taking the time to review Derrick and the Ourisman Toyota 40 team. We are so happy to hear that you enjoyed your experience with us. We are especially happy to hear that Derrick took such great care of you. Thank you for your business and the 5 stars. Congratulations on your new car and we hope you continue to enjoy!

August 23, 2023

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Employee Rating

Never met Ron Jackson. Derrick Cartwright was fantastic, patient and helpful. Cashier not so friendly More

by jdk92048
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Jackson , Charlie

Aug 24, 2023

Ourisman Toyota 40 responded

jdk92048, we thank you for taking the time to review us at Ourisman Toyota 40. We are very happy that Derrick was so great to work with and your experience with him was very pleasant. We are sorry to hear about your experience with the cashier though. Based on your review our General Manager, Jeff Borakove, was not able to figure out who exactly you are and would like to speak with you further about your difficulties. Our customers experience is very important to us and would love the opportunity to learn how we can be better so that we can deliver you a 5 star experience in the future. Congratulations on your purchase and thank your for being a customer of Ourisman Toyota 40.

August 22, 2023

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Employee Rating

Great Dealership, would highly recommend them to anyone looking for a vehicle! Very courteous and highly knowledgeable salesmen! More

by brown2638
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Jackson

Aug 25, 2023

Ourisman Toyota 40 responded

Brown, thank you very much for taking the time to review Ourisman Toyota 40. We appreciate your kind feedback along with the 5 stars! We are thrilled that Derrick provided you with great service during your visit. Congratulations on your purchase and thank you for being apart of the Ourisman family!

August 22, 2023

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Employee Rating

For my wife and experience was very good at this dealership. Thank you ver much More

by bballted25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Miles Smith

Aug 22, 2023

Ourisman Toyota 40 responded

Bballted25, thank you for taking the time to review and for the 5 star review! We love hearing about our very satisfied customers and about their experience with Ourisman Toyota 40. We are thrilled to know that we provided an excellent experience for you and your wife. Congratulations on your purchase and thank you again for choosing Ourisman Toyota 40!

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