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This rating includes all service center reviews, with more weight given to recent reviews.
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1,386 Reviews of Otto Cadillac - Service Center
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January 22, 2024
Comfortable service with a focus on the customer Offers options to make sure the car is up to the customer expectations options to make sure the car is up to the customer expectations More
by wwiley51
Verified Customer
January 22, 2024
I am continually impressed with the staff at Otto! They are prompt and friendly. Keep up the good work!! They are prompt and friendly. Keep up the good work!! More
by PATTIB21
January 20, 2024
My GPS W-F second seat is noisy. I drove 4 hours to the dealership. 3 months have passed and the service has not responded. I drove 4 hours to the dealership. 3 months have passed and the service has not responded. More
by lin jiang
January 19, 2024
Very professional, efficient and everyone is so friendly making me very comfortable and at ease for asking questions. Very very happy at OTTO! making me very comfortable and at ease for asking questions. Very very happy at OTTO! More
by jean.pawelek@gmail.com
January 19, 2024
Excellent service. Roger and Amber are great--very helpful. Highly recommended. Very satisfied with our visit. Roger and Amber are great--very helpful. Highly recommended. Very satisfied with our visit. More
by nasus119
January 19, 2024
The Best and the most honest dealership I ever had! My car have a CEL on and they find a problem and fix it for very reasonable prices! And all the worker are very nice and professional. Definitely a g My car have a CEL on and they find a problem and fix it for very reasonable prices! And all the worker are very nice and professional. Definitely a good dealership More
by ESRRY5566
Employees Worked With
Other Employees :
Dawn Crossley
January 18, 2024
Very attentive and helpful. Explained things in a way that was easy to understand Very attentive and helpful. Explained things in a way that was easy to understand. Everyone is Explained things in a way that was easy to understand Very attentive and helpful. Explained things in a way that was easy to understand. Everyone is friendly. More
by bigblueguy67
January 18, 2024
The device dept was ready and waiting for me at my scheduled appointment. They were accommodating and prompt! scheduled appointment. They were accommodating and prompt! More
by JOYNERJOAN
Employees Worked With
January 17, 2024
Prompt courteous easy to work with service department from the time you pull in until you check out! from the time you pull in until you check out! More
by Escalade23
January 17, 2024
Always a pleasure taking my car to Otto Cadillac. A great group of people and outstanding service. Amber, Bill, and everyone at Otto Cadillac are outstanding. Thank you for taking such great care A great group of people and outstanding service. Amber, Bill, and everyone at Otto Cadillac are outstanding. Thank you for taking such great care of my car and for making my visits so pleasant. Danielle Santucci More
by danielle
