Otto Cadillac - Service Center

They have embraced the age of technology. Their use of their computer programming is exceptional. Continual updates when my car is being serviced is well appreciated and free coffee doesn't h Their use of their computer programming is exceptional. Continual updates when my car is being serviced is well appreciated and free coffee doesn't hurt a bit! Lol More

The Otto team exceeds my expectations each time. They are the most kindest, genuine and knowledgeable individuals around. They are the most kindest, genuine and knowledgeable individuals around. More

Great friends. Nice relaxing waiting area. Needs either a pool table, video games, or pinball tables. Nice relaxing waiting area. Needs either a pool table, video games, or pinball tables. More

As always Otto is an excellent example of how a customer should be treated. They are profession, friendly and extremely knowledgeable about us as customers and what we need from a vehicle service point of should be treated. They are profession, friendly and extremely knowledgeable about us as customers and what we need from a vehicle service point of view. We choose Otto originally in an effort to find a dealership that valued us as well as one that we could rely on to take the worry out of car ownership/maintenance. We have been with them for 4 years now and could not be more pleased with our relationship across the spectrum from sales to service. More

Very good service Done quickly and well Service adviser was great and everything was fine was great and everything was fine More

Service was great, communication was lacking a little. I was told the car was finished via text but that was after someone told me on the phone the part wouldn't be in for a few days. When I picked the ca I was told the car was finished via text but that was after someone told me on the phone the part wouldn't be in for a few days. When I picked the car up it was supposed to be on the side of the building cleaned and ready to go, but it was in the back corner of the lot still dirty. More

Bill is great at taking care of the problem the first time around and making it easier to deal with the problems time around and making it easier to deal with the problems More

I love my dealership, it's very comfortable. Bill McClean, in sales, is the best. I've dealt with him for years and love him. Bill McClean, in sales, is the best. I've dealt with him for years and love him. More

My experience with the service department was extremely pleasant. They explained in detail the problem pleasant. They explained in detail the problem More

I have been with Otto and two great gentlemen for years. Bill Mclean and Steve LeMon. They have treated me like family’s I have recommended these professional men to my friends . I have ever had a pro Bill Mclean and Steve LeMon. They have treated me like family’s I have recommended these professional men to my friends . I have ever had a problem or have been dissuaded any time with Otto. Your deck to Make Bill service manager. Was a perfect match for everyone. Thank you Ridemary More