1,433 Reviews of Otto Cadillac - Service Center
I always get the best service at Otto I always enjoy going to Otto And they always do a great job I love my Cadillac which I purchased from otto Thank you Great job I always enjoy going to Otto And they always do a great job I love my Cadillac which I purchased from otto Thank you Great job More
Customer oriented Bill and team, thank you for your support and customer service. The car was taken in on time and completed within the stated time frame. Staff were w Bill and team, thank you for your support and customer service. The car was taken in on time and completed within the stated time frame. Staff were welcoming and professional. More
Routine maintenance including oil change Everything was taken care of in a quick, efficient manner. Bill was as as normal very helpful, understanding & professional. He kept me updated on the Everything was taken care of in a quick, efficient manner. Bill was as as normal very helpful, understanding & professional. He kept me updated on the progress. The receptionist ( don’t know her name) was also very friendly, More
As always great service and attention to all the car needs. Been going to Otto and purchasing cars from them for years, I keep going back for a reason great people, service wouldn't go anywhere else. Been going to Otto and purchasing cars from them for years, I keep going back for a reason great people, service wouldn't go anywhere else. More
Entire Experience great from start to finsih. My initial visit to purchase a used vehicle, greeted by Don Biseti...could not have been more accommodating, professional and friendly. My sales rep, My initial visit to purchase a used vehicle, greeted by Don Biseti...could not have been more accommodating, professional and friendly. My sales rep, Declan Cohen took over and we completed the deal within 20 minutes...finance manager Ian Mahar took over from there and I was all set. I received a service note online and Bill McLean took care of that with ease. Thank you all, More
Excellent The whole experience was great. Everyone was friendly and very efficient. The work was done I a timely manner. I would not hesitate to reccommend Otto The whole experience was great. Everyone was friendly and very efficient. The work was done I a timely manner. I would not hesitate to reccommend Otto service to all my family and friends More
Bill is always ready to help We are happy with the attention we get , but not happy with the amount of trips it takes we have to keep coming back to get the repair completed . we We are happy with the attention we get , but not happy with the amount of trips it takes we have to keep coming back to get the repair completed . we have been in three times for touch screen still does not work More
Bill MacLean is an excellent example of someone who is dedicated to providing the best results from your experience with the Otto Service Department. Each time I is an excellent example of someone who is dedicated to providing the best results from your experience with the Otto Service Department. Each time I visit Otto for service, Bill keeps me informed, and related to me exactly what had to be completed to insure that my car is safe. He does it all with a smile! Thanks so much for taking care of me! More
Old guy Some maintenance performed and tires replaced. I was taken on time and length of appointment was reasonable. New tires had a dull finish. I expect a l Some maintenance performed and tires replaced. I was taken on time and length of appointment was reasonable. New tires had a dull finish. I expect a luxury dealership to at least put some tire shine on the new rubber so entire car looked good. They didn't. I had to do it myself. More
Annual Service . Annual servicinig included changing some parts in keepiing with the mileage. Service was prompt, efficient and as always Bill was pleasant, helpful an Annual servicinig included changing some parts in keepiing with the mileage. Service was prompt, efficient and as always Bill was pleasant, helpful and obliging. He is a great addition to your staff;.The surroundings for waiting are attractive and comfortable--actually pleasant. More