Otto Cadillac - Service Center

Service was done to our complete satisfaction. We were met at appointrd time in a friendly manner. Once our car was serviced we were told what was done and w was done to our complete satisfaction. We were met at appointrd time in a friendly manner. Once our car was serviced we were told what was done and were our car could be located. More

Rosemary As I have stated year after year, I return to Otto for the excellent service I receive from Bill Mc Lean and saleman Steve LeMon. Also at times I ha As I have stated year after year, I return to Otto for the excellent service I receive from Bill Mc Lean and saleman Steve LeMon. Also at times I have John White who aslo treats me the upmost courteous and efficiency. More

Great People We chose Otto Cadillac because they know how to treat people. We just purchased our second vehicle from them. When the battery went in that vehicle, We chose Otto Cadillac because they know how to treat people. We just purchased our second vehicle from them. When the battery went in that vehicle, Steve LeMon and Bill McLean were there for us as they have been for the past six years. Allison Anaya was also very helpful when we called. They arranged a loaner car and quickly got our vehicle going again. Otto Cadillac has the best group of employees, they are great people. More

Good experiance Service advisor Bill Mclean was prompt, attentive and professional. It was the fastest process of getting a loaner vehicle ever. When calling the deal Service advisor Bill Mclean was prompt, attentive and professional. It was the fastest process of getting a loaner vehicle ever. When calling the dealership to make my appointment everyone was pleasant and very helpful. More

As usual, treated with respect and professionalism. My experience with the service department at Otto has always been positive. I can get appointments quickly, loaners if need be, otherwise my car has a My experience with the service department at Otto has always been positive. I can get appointments quickly, loaners if need be, otherwise my car has always been serviced in a timely manner. More

Always easy Always ready for you at the time of the scheduled appointment. Service is always provided in a timely and efficient manner. In and out without ever Always ready for you at the time of the scheduled appointment. Service is always provided in a timely and efficient manner. In and out without ever a hassle. More

Routine Maintenance Bill was awesome, he met me right away, understood the work, recommended an inspection that was due and got me in and out quickly. Outstanding! Bill was awesome, he met me right away, understood the work, recommended an inspection that was due and got me in and out quickly. Outstanding! More

service department I cant say enough about the great professional service I recieved from Bill McLean,Steve Lemon, and Allison at Otto Cadillac . You wont be disappointe I cant say enough about the great professional service I recieved from Bill McLean,Steve Lemon, and Allison at Otto Cadillac . You wont be disappointed ! More

Great service! We purchased a 2014 CTS from the dealership last December. We recently called the service department after receiving a recall letter. We were able to We purchased a 2014 CTS from the dealership last December. We recently called the service department after receiving a recall letter. We were able to get in on one of our preferred days and the vehicle was ready by afternoon. More

Service items Service was excellent for oil and filter change and topped off washer fluid.plus performing recall items applicable to the 2015 CTS. Parts for 18207 L Service was excellent for oil and filter change and topped off washer fluid.plus performing recall items applicable to the 2015 CTS. Parts for 18207 Loss of power Steering assist are currently on order. More