Otto Cadillac - Service Center

Inspection and check up Everyone is professional and friendly. I was able to re-up my warranty with a good deal. Bill, who handled the inspection, and Ian, who handled the wa Everyone is professional and friendly. I was able to re-up my warranty with a good deal. Bill, who handled the inspection, and Ian, who handled the warranty extension, were a pleasure to deal with. More

Excellent Otto continues to service my needs after thirty years. I have personally worked with Steve Lemon for most of these years and he is the best. Otto continues to service my needs after thirty years. I have personally worked with Steve Lemon for most of these years and he is the best. More

Excellent Sevice at OTTO The visit to replace 4 tires was excellent .Price was good and service outstanding . I highly recommend OTTO for your vehicle service needs . Great J The visit to replace 4 tires was excellent .Price was good and service outstanding . I highly recommend OTTO for your vehicle service needs . Great Job! More

Outstanding Customer Service As usual Otto Cadillac stands above the competition in regard to their customer service center. In my opinion, their service department is AAA rated i As usual Otto Cadillac stands above the competition in regard to their customer service center. In my opinion, their service department is AAA rated in performance, timeliness, quality of service and keeping the customer updated as the work is being completed. Never an issue when I bring my SRX to Otto. Huge kudos to Bill McLean and John White - true professionals. Thank you Otto Cadillac - Robert Manson, Guilderland, New York. More

Great service When I arrived the service consultant greeted me by name and took care od everything from there. Even inspected my vehicle as it was coming due and I When I arrived the service consultant greeted me by name and took care od everything from there. Even inspected my vehicle as it was coming due and I wasn’t aware. More

Great job. Job well done, everyone. I had an issue and you listened. Bill and John, you are welcoming and professional, and strive to always exceed expectation Job well done, everyone. I had an issue and you listened. Bill and John, you are welcoming and professional, and strive to always exceed expectations. Thank you. More

As always completely satisfied The professionalism of the staff always makes the service visit successful. The friendliness of the staff always makes you feel welcome. They thorough The professionalism of the staff always makes the service visit successful. The friendliness of the staff always makes you feel welcome. They thoroughly explain the service required and as to the status of completing the work More

Great Service Great service, very knowledgeable staff that does a great job every time me or wife need service, will continue to use Otto for future service Great service, very knowledgeable staff that does a great job every time me or wife need service, will continue to use Otto for future service More

Service Bill does great job from time you arrive to exiting explaining everything. Very impressed with each time I have had my car serviced and will continue Bill does great job from time you arrive to exiting explaining everything. Very impressed with each time I have had my car serviced and will continue to use Otto for service.. More

Great service at Otto I brought my CT6 in for an oil change. They addressed a completed the oil change, addressed an outstanding recall, changed the cabin filter, detailed I brought my CT6 in for an oil change. They addressed a completed the oil change, addressed an outstanding recall, changed the cabin filter, detailed the vehicle, and got it back to me before lunch. That's what I call service. More