Otto Cadillac - Service Center

I have found Otto Cadillac to be a no-nonsense type of dealership. I had an issue with my old vehicle and was reluctant to "let it go", but as Bill McLean told me, it was time, and he helped me realize t dealership. I had an issue with my old vehicle and was reluctant to "let it go", but as Bill McLean told me, it was time, and he helped me realize that I was holding on to a vehicle that was nearly at the end of its time and becoming a money pit. Sometimes a bit of honesty and common sense is necessary to help a customer "see the light". More

Fast friendly service with a knowledgeable staff to provide that service in comfortable surroundings... Easy of getting a service appointment at a coinvent time that fits my schedule, plus the car is provide that service in comfortable surroundings... Easy of getting a service appointment at a coinvent time that fits my schedule, plus the car is always cleaner than when it arrived a very nice added touch. More

Outstanding facility, every department exceeded expectations sales , service and parts I recommend them highly everyone is pleasant expectations sales , service and parts I recommend them highly everyone is pleasant More

So far all staff that I’ve dealt with has been excellent. Very personable and courteous. The only downside I encountered was waiting for a call when my mirror was in to schedule the replacement. I had to ca Very personable and courteous. The only downside I encountered was waiting for a call when my mirror was in to schedule the replacement. I had to call to find out it was in but the appointment to replace it was done quickly. More

Nice and clean and friendly. Time will tell if the work holds up. Appreciate the loaner vehicle. Time will tell if the work holds up. Appreciate the loaner vehicle. More

I'm a Relatively new Cadillac owner and love the attention to detail service department demonstrates to my vehicle. They get me in and out in so I can get back to business ASAP. They find the time attention to detail service department demonstrates to my vehicle. They get me in and out in so I can get back to business ASAP. They find the time to explain my vehicles condition and always have good conversation about all the new innovations of the newer vehicles, so, when I get ready to buy I have an idea "what up". There are many changes in the vehicle technology that used to be only dreamed of back in my day. Thank you Otto Cadillac for working hard to maintain my vehicle road safe and ready for action. More

Fast and friendly staff said what they were going to do and did what they said they would do. and did what they said they would do. More

Amber is amazing. Customer service was awesome as well. No complaints. Will definitely buy myself another Cadillac when the time is due. Kudos to Cadillac for excellen Customer service was awesome as well. No complaints. Will definitely buy myself another Cadillac when the time is due. Kudos to Cadillac for excellent service More

Very good . Excellent service . Would go there again. Didn’t have a very long wait Excellent service . Would go there again. Didn’t have a very long wait More

Amber got me checked in quickly and had the requested service work performed in a reasonable amount of time. Great communication and friendly service service work performed in a reasonable amount of time. Great communication and friendly service More