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Otto Cadillac
Albany, NY
2,024 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,024 reviews
November 26, 2024
My experience with the dealership was very good very helpful. And the people at the dealership were very nice and calling me back when my car was ready very happy with their service helpful. And the people at the dealership were very nice and calling me back when my car was ready very happy with their service More
by brian.x.gillette
Verified CustomerEmployees Worked With
November 25, 2024
Appointment for winter tires and recall work. Everything was completed as requested. Staff were professional as always Everything was completed as requested. Staff were professional as always More
by kenb2
November 25, 2024
Dan was very helpful. Gave me answer to all my questions. He was very informative. A great salesman. I would highly recommend to anyone I know who is looking for a Cadilla Gave me answer to all my questions. He was very informative. A great salesman. I would highly recommend to anyone I know who is looking for a Cadillac. More
by jermaineoo7
November 25, 2024
Said this over and over. Greets me with the nicest smile and is always so friendly and courteous. Now if she could just lower my bills I would have got down on one knee! Greets me with the nicest smile and is always so friendly and courteous. Now if she could just lower my bills I would have got down on one knee! More
by psomers
Employees Worked With
Other Employees :
Cheyenne is always courteous friendly. Great customer service.
November 25, 2024
It was very pleasant. They were not pushy, but rather very accommodating Ian was very honest and up front and no pressure sales tactic was refreshing They were not pushy, but rather very accommodating Ian was very honest and up front and no pressure sales tactic was refreshing More
by jagnjill2000
Employees Worked With
Ian Maher
November 23, 2024
The OTTO Cadillac staff always perform with a high level of professionalism. They care about their clients. The clients concerns always get addressed. The staff makes me return to OTTO for my service requir of professionalism. They care about their clients. The clients concerns always get addressed. The staff makes me return to OTTO for my service requirements. More
by JAMA724
November 22, 2024
Bill is my service technician at Otto’s. He is friendly and very professional. Although I expected to spend a few hours having the recall issue taken care of, Bill had it completed in less t He is friendly and very professional. Although I expected to spend a few hours having the recall issue taken care of, Bill had it completed in less than an hour. He also had the car washed and vacuumed after the service. I’ve purchased cars from Otto’s for many years and Bill has been my service tech. He is the best!!! More
by pgerm10748
November 22, 2024
Knowledgeable, courteous staff who walked us through the purchase process to our great satisfaction. No pressure. purchase process to our great satisfaction. No pressure. More
by gbouchar41
November 22, 2024
Lovely visit Wednesday. Fast service and very nice waiting area. So happy I brought from otto Fast service and very nice waiting area. So happy I brought from otto More
by GRACIE
November 22, 2024
Bill is my manager adviser at Otto's. Bill and staff are knowledgeable, friendly and professional. Bill and staff are knowledgeable, friendly and professional. More
by nickcrudo
