Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Otto Cadillac
Albany, NY
2,060 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,060 reviews
January 15, 2025
A great place to have your car serviced. Bill McLean went above and beyond servicing my car. He kept me informed during the process. In addition they washed the car when finished and had it Bill McLean went above and beyond servicing my car. He kept me informed during the process. In addition they washed the car when finished and had it all warmed up inside when I left. These guys are the best More
by CCHAKAS
Verified CustomerEmployees Worked With
January 15, 2025
Great people and company. They are very accommodating and always communicates any additional needed work before they attempt to work on that additional work with an approval f They are very accommodating and always communicates any additional needed work before they attempt to work on that additional work with an approval from you. Will always pick this dealership! More
by mpomaa27
January 15, 2025
Thank you, Bill for your excellent inconsistent customer service and support. We are always appreciative of how timely and comprehensive the services are. service and support. We are always appreciative of how timely and comprehensive the services are. More
by ARIFFABEVIN
Employees Worked With
January 14, 2025
This is a premier dealership. You are treated amazing from the time you drive up until you leave. Their communication and availability are the best! Great service! You are treated amazing from the time you drive up until you leave. Their communication and availability are the best! Great service! More
by TOBY.RABENBURG
January 13, 2025
The dealership is very responsive. I pulled in the driveway in front of the garage door. They open the door and immediately took care of me. And from there on it was all good. I pulled in the driveway in front of the garage door. They open the door and immediately took care of me. And from there on it was all good. More
by davidslosek
January 13, 2025
Very inviting car buying atmosphere, very knowledgeable staff and a fair price. I look forward to another purchase in the future with Dan and the Otto team! Highly recommend A++ staff and a fair price. I look forward to another purchase in the future with Dan and the Otto team! Highly recommend A++ More
by ctmsummitcompanies
Employees Worked With
January 11, 2025
Five Star dealership in every way, from Mike Caccese who helped me find the perfect car and Ryan the finance manager that helped make it mine. This is the only dealership you need!! helped me find the perfect car and Ryan the finance manager that helped make it mine. This is the only dealership you need!! More
by kskelly04
January 11, 2025
Everyone was very nice. On time Happy to help with loaner and all other needs On time Happy to help with loaner and all other needs More
by Lynniebell
Employees Worked With
January 10, 2025
Amber is a great service representative. She clearly communicated what was wrong with my car and what repairs were needed. All repairs were completed in one day and my car is like new again. She clearly communicated what was wrong with my car and what repairs were needed. All repairs were completed in one day and my car is like new again. More
by ronnieod
Employees Worked With
January 10, 2025
I rely on Bill to advise me on my cards needs. He understands my vehicle and provides me with needed attention and details. Very professional!!! He understands my vehicle and provides me with needed attention and details. Very professional!!! More
by endjerabek
Employees Worked With
