Otto Cadillac

Timely and great service Fantastic job, quicker than expected. Easy drop off, nice waiting area, and best of all great communication throughout the process. Reasonably price Fantastic job, quicker than expected. Easy drop off, nice waiting area, and best of all great communication throughout the process. Reasonably priced and fair. Well done More

Two Recalls taken care of Bill McLean as always is one the very best service advisors I have dealt with. The Otto Cadillac service and employes have always done a good job. Bill McLean as always is one the very best service advisors I have dealt with. The Otto Cadillac service and employes have always done a good job. More

Complimentary oil change Bill McLean was great, very personable and professional. He met me as soon as I pulled in. I feel like he was my friend even though we never met. Bill McLean was great, very personable and professional. He met me as soon as I pulled in. I feel like he was my friend even though we never met. More

Excellent Service I was able to get an appointment quickly. Dropped the car off the night before and they got the car in and done. The tech found the issue and resolved I was able to get an appointment quickly. Dropped the car off the night before and they got the car in and done. The tech found the issue and resolved it. More

Top- notch dealership with great, friendly service Always have professional, friendly service meeting Cadillacs highest standards. Very helpful and rarely have to wait long to schedule appt. They have Always have professional, friendly service meeting Cadillacs highest standards. Very helpful and rarely have to wait long to schedule appt. They have my highest recommendation. More

Great I didn’t know the service department no longer had appointments on Saturdays. However, when I arrived fir my appointment it was explained to me and a I didn’t know the service department no longer had appointments on Saturdays. However, when I arrived fir my appointment it was explained to me and a nice, new loaner was waiting for me. It was fast and easy! More

Pleasurable experience and would definitely recommend Steve LeMon was wonderful and accommodating. Appreciated the "snack" center and Lobby atmosphere Sales room was beautiful and professionally decor Steve LeMon was wonderful and accommodating. Appreciated the "snack" center and Lobby atmosphere Sales room was beautiful and professionally decorated.......... friendly and informative Overall good experience More

Service to replace Moldings around door of 2016 CTS Easy to drop off and get service started. They had me in a loaner vehicle and on my way in a few minutes. All work was completed in a timely manner. Easy to drop off and get service started. They had me in a loaner vehicle and on my way in a few minutes. All work was completed in a timely manner. More

Full service oil change, under body and and inspection and Service was accurate and I appreciated them checking and topping of fluid levels. It was prompt. The service manager got me straight in, on time, and Service was accurate and I appreciated them checking and topping of fluid levels. It was prompt. The service manager got me straight in, on time, and without delay. Thanks for the attention to detail. More

Great Pleasant employees were very helpful. Made feel like I wanted to buy my car at Otto's Would be glad to refer my friends to your dealership Pleasant employees were very helpful. Made feel like I wanted to buy my car at Otto's Would be glad to refer my friends to your dealership More