Otto Cadillac

Friendly & Efficient Scheduled for 8:00 AM serviced at 8:00 AM, just enough time to enjoy a cup of coffee and be on my way. All my questions were answered the service was Scheduled for 8:00 AM serviced at 8:00 AM, just enough time to enjoy a cup of coffee and be on my way. All my questions were answered the service was completed and explained. The facilities are clean and comfortable. Other dealership could learn some valuable customer services improvements by visiting here. Bottom line the respect me as a customer and they respect my car, can't ask for anything better than that. More

Surprise I have always brought my car to a Cadillac dealerships for service no matter where we were in the United States.Almost all of our service has been do I have always brought my car to a Cadillac dealerships for service no matter where we were in the United States.Almost all of our service has been done at Otto Cadillac.We were always pleased wherever it was serviced.This time I was most surprised when i received my bill. Thank You Very Much For Every Thing You Did at OTTO CADILLAC. More

Oil change The service manager is wonderful. Always cheerful and very informative. The staff is always very friendly. The waiting area is top notch. So far no co The service manager is wonderful. Always cheerful and very informative. The staff is always very friendly. The waiting area is top notch. So far no complaints More

very classy atmosphere with knowledgeable pleasant personell very direct and to the point communications. They were very easy to deal with and look forward to going there for my service needs. The place was i very direct and to the point communications. They were very easy to deal with and look forward to going there for my service needs. The place was immaculately clean as well. More

Super easy and stress free - new XT5 Mike was great Made the process super easy and stress free. Had other cadillacs in past and couldn’t wait to come back to OTTO Mike was great Made the process super easy and stress free. Had other cadillacs in past and couldn’t wait to come back to OTTO More

My husband and I have nothing but wonderfully positive feedback on our recent car shopping/buying experience at Otto Cadillac! Unfortunately and to often customer service is non-existent in our society, feedback on our recent car shopping/buying experience at Otto Cadillac! Unfortunately and to often customer service is non-existent in our society, at Otto Cadillac everyone makes you feel special and goes out of their way to make the entire shopping experience non-stressful and positive. We truly feel like a part of the Otto Cadillac family. More

Easy to do business eith Mike was fantastic we called ahead said what we wanted to do go to the dealer he lined up a couple of options we signed paperwork and he delivered our Mike was fantastic we called ahead said what we wanted to do go to the dealer he lined up a couple of options we signed paperwork and he delivered our car to us so we didn’t have to drive back to Albany More

They supplied us with a loaner car They did everything they said they would do.I was very happy with the service and how quick the work was done. And washed my car. They did everything they said they would do.I was very happy with the service and how quick the work was done. And washed my car. More

Excellent service Otto employees have already been prompt, courteous and keep you informed of the progress on your car service or repair. Bill McLean has been a pleasur Otto employees have already been prompt, courteous and keep you informed of the progress on your car service or repair. Bill McLean has been a pleasure to work with, and Steve LeMon is an excellent sales representative. More

Repeat Customer We've just purchased our third car from Otto and can't imagine going anywhere else. They're knowledgeable, flexible and just great to work with! We've just purchased our third car from Otto and can't imagine going anywhere else. They're knowledgeable, flexible and just great to work with! More