Otto Cadillac

Smooth and Straightforward Process I ended up buying a used/certified pre-owned ATS from Otto Cadillac that I didn’t even know was available/in my price range. Thanks to my salesman,Mik I ended up buying a used/certified pre-owned ATS from Otto Cadillac that I didn’t even know was available/in my price range. Thanks to my salesman,Mike C, I got a fair deal for my trade in and an excellent price on the 2015 ATS I now drive. Overall a fairly smooth process with minimal haggling/games back and forth. I would definitely recommend this dealership if you’re looking for a sweet Caddy!! More

Great car buying experience! Declan and Ian were very knowledgeable and accommodating. I did not feel rushed and they answered all my questions. Declan made sure I knew all the fe Declan and Ian were very knowledgeable and accommodating. I did not feel rushed and they answered all my questions. Declan made sure I knew all the features of my car before I left the lot. And checked off everything on my list that I needed in a SUV. Very friendly staff in every department. Would highly recommend them if you’re in the market for a new or used car. More

Awesome Very nice team.....very good people. Nice loaner vehicle. Good snacks while waiting. Very clean bathrooms I would recommend anyone who needs some car Very nice team.....very good people. Nice loaner vehicle. Good snacks while waiting. Very clean bathrooms I would recommend anyone who needs some car work More

Great service! Bill McLean is a pleasure to work with at Otto...I would definitely recommend bringing your car to him to be serviced. Quick, competent and courteou Bill McLean is a pleasure to work with at Otto...I would definitely recommend bringing your car to him to be serviced. Quick, competent and courteous. More

Knowable Otto has the most friendly staff I have ever dealt with. They all know their jobs and can answer any questions you have.They know you and treat you wi Otto has the most friendly staff I have ever dealt with. They all know their jobs and can answer any questions you have.They know you and treat you with respect.😊 More

Oil change visit It is always a pleasure to work with the representatives of Otto Cadillac. The service is prompt and thorough. I would highly recommend the service It is always a pleasure to work with the representatives of Otto Cadillac. The service is prompt and thorough. I would highly recommend the service department. More

Best experience ever leasing an auto! Everyone was very nice. No high pressure. Everyone worked hard to get us a deal we were satisfied with. Justin Iwanos our salesman was awesome. We jus Everyone was very nice. No high pressure. Everyone worked hard to get us a deal we were satisfied with. Justin Iwanos our salesman was awesome. We just went in to look at a car and were so impressed, my sister and I both wound up leasing a car that day. Definitely would recommend this dealership. More

Rather happy with the process I appreciated the process. We were an educated customer, and didn't feel underestimated by the salesman. Exchange emails with Chris Otto a few times I appreciated the process. We were an educated customer, and didn't feel underestimated by the salesman. Exchange emails with Chris Otto a few times without pressure. Negotiation was quick and equitable. More

Great Service, Above and Beyond! Communication was wonderful throughout process. Appreciated the loaner car while my vehicle was worked on. Staff were extremely friendly and went abov Communication was wonderful throughout process. Appreciated the loaner car while my vehicle was worked on. Staff were extremely friendly and went above and beyond...Great with my kids!!! More

Great! Our experience with Otto Cadillac was great. Our communication was mainly with Justin Iwanos. From calling the dealership to inquire about a car on Our experience with Otto Cadillac was great. Our communication was mainly with Justin Iwanos. From calling the dealership to inquire about a car on the lot which we found on their website to setting up the test drives and finally making the purchase, Justin spent a couple of hours with us when we visited the dealership, he made sure all our needs were met and answered all our questions. We also worked with Ian Maher via telephone and e-mail for financial matters and to arrange the pickup date. Ian always responded to e-mail in a timely manner. We are not from the Albany area, but felt that working with this dealership was well worth the drive and would go back there for future purchases. We would also recommend this dealership to family and friends. Friendly, professional staff... they made us feel very comfortable. More