
Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,155 reviews
Pleasurable experience and would definitely recommend Steve LeMon was wonderful and accommodating. Appreciated the "snack" center and Lobby atmosphere Sales room was beautiful and professionally decor Steve LeMon was wonderful and accommodating. Appreciated the "snack" center and Lobby atmosphere Sales room was beautiful and professionally decorated.......... friendly and informative Overall good experience More
Service to replace Moldings around door of 2016 CTS Easy to drop off and get service started. They had me in a loaner vehicle and on my way in a few minutes. All work was completed in a timely manner. Easy to drop off and get service started. They had me in a loaner vehicle and on my way in a few minutes. All work was completed in a timely manner. More
Full service oil change, under body and and inspection and Service was accurate and I appreciated them checking and topping of fluid levels. It was prompt. The service manager got me straight in, on time, and Service was accurate and I appreciated them checking and topping of fluid levels. It was prompt. The service manager got me straight in, on time, and without delay. Thanks for the attention to detail. More
Great Pleasant employees were very helpful. Made feel like I wanted to buy my car at Otto's Would be glad to refer my friends to your dealership Pleasant employees were very helpful. Made feel like I wanted to buy my car at Otto's Would be glad to refer my friends to your dealership More
Truly accommodating! No pressure of any kind when it came to what I was looking for. I had a relaxed/comforting experience, I am a Forever Customer! No pressure of any kind when it came to what I was looking for. I had a relaxed/comforting experience, I am a Forever Customer! More
Outstanding Went to Otto Cadillac to see if I could get the lease I wanted, as the dealership that I leased the SUV I currently had could not come up with a good Went to Otto Cadillac to see if I could get the lease I wanted, as the dealership that I leased the SUV I currently had could not come up with a good deal. Talked with Mike Caccese, and he was able to work with me and get the deal I wanted. Because of time constraint on my part Mike delivered the car to us at the house and took the car that was coming off lease back to Otto Cadillac. Mike thank you for going out of your way to complete this service. Can’t say enough about the service I was given and after this car comes off lease will be looking for another vehicle from Mike an Otto Cadillac. More
This was a great transaction all the way through! The vehicle I wanted was not in this dealers inventory, but they went above and beyond and found it for me. they then picked it up, transported it to The vehicle I wanted was not in this dealers inventory, but they went above and beyond and found it for me. they then picked it up, transported it to their facility and got it prepped in a timely manner. Overall great purchase experience. More
Everyone excellent! Negotiating and purchasing our CPO XT5 Cadillac was easy and enjoyable. No pressure. Mike in sales excellent, helpful, and knowledgeable about the veh Negotiating and purchasing our CPO XT5 Cadillac was easy and enjoyable. No pressure. Mike in sales excellent, helpful, and knowledgeable about the vehicle. Ian, Business Manager was helpful and easy to work with. Bill in service is a real asset. He was always there to service my previous Cadillac and confident that he will take good care of this one. More
Perfect!! As always great experience from the minute Bill opens the garage door entrance!! Thank you I hope to always keep a Cadillac Escalade in my garage too As always great experience from the minute Bill opens the garage door entrance!! Thank you I hope to always keep a Cadillac Escalade in my garage too More
Great service They got me in at my scheduled time. Service was prompt and friendly. Refreshments were provided while I waited. My vehicle was returned to me wash They got me in at my scheduled time. Service was prompt and friendly. Refreshments were provided while I waited. My vehicle was returned to me washed. More