Otto Cadillac

Quickly diagnosed issue Service team quickly diagnosed issue and scheduled follow up service when parts become available. The team did not waste my time which is much apprec Service team quickly diagnosed issue and scheduled follow up service when parts become available. The team did not waste my time which is much appreciated. More

Awesome!! Service as usual,top- notch!! Mr. Bill McLean was as friendly and helpful as ever.He answered my questions and addressed my concerns as well.Timely ap Service as usual,top- notch!! Mr. Bill McLean was as friendly and helpful as ever.He answered my questions and addressed my concerns as well.Timely appointment as usual. More

Terrific Service Friendly , helpful and accommodating staff. Kept informed of what was going on. Answered questions. The place is spotless, beverages availahle , inte Friendly , helpful and accommodating staff. Kept informed of what was going on. Answered questions. The place is spotless, beverages availahle , internet, TV and comfortable seating. Chris Otto is always areiund and he is very friendly. More

Purchase of SRX Great experience, never knew buying a car could be enjoyable. No stress was involved at all. But the little paint dings on hood and tailgate are no Great experience, never knew buying a car could be enjoyable. No stress was involved at all. But the little paint dings on hood and tailgate are not repaired satisfactory. It would have been better to leave them alone. The ding on the door was repaired perfect. Car fax, showed 2 owners and car was advertised a one owner, did not see car fax until purchase was completed and the SRX was home in the garage. That was a little deceptive and I’m sure the one owner was part of the selling price. Service department was friendly as well as the business manager. Very professional experience More

Fantastic - as always! Roger, Bill, and John always take such great care of me! They accommodate my schedule, communicate with me about what needs to be done, and get me in Roger, Bill, and John always take such great care of me! They accommodate my schedule, communicate with me about what needs to be done, and get me in and out! More

XT 5 - new car Easy and accommodating when purchasing the car. The car was explained well. Love the vehicle. professional staff. Had to bring in my young son one d Easy and accommodating when purchasing the car. The car was explained well. Love the vehicle. professional staff. Had to bring in my young son one day and he loved how he was treated. He didn’t want to leave. More

Purchased Certified Preowned Vehicle I have purchased many cars from Otto. I dealt with a few different sales people over the years and have always had nothing but friendly, professional I have purchased many cars from Otto. I dealt with a few different sales people over the years and have always had nothing but friendly, professional and knowledgeable dealings. The same goes for the services department. I would not hesitate to go back when i need a new car or service the one i currently own More

Pleasant experience Never felt pressure to buy a vehicle...for that reason alone....we bought a car..Mike C. was awesome to deal with. would buy from again. Never felt pressure to buy a vehicle...for that reason alone....we bought a car..Mike C. was awesome to deal with. would buy from again. More

purchasing a new car We had a very relaxed experience with the dealership and our salesman,Steve, was very knowledgable about his product. We were happy to have his inpu We had a very relaxed experience with the dealership and our salesman,Steve, was very knowledgable about his product. We were happy to have his input and and advice. More

Customer Service with an at-home feel Otto Cadillac service department is professional, knowledgeable and friendly. Our service manager Bill is fantastic and makes you feel at home. They Otto Cadillac service department is professional, knowledgeable and friendly. Our service manager Bill is fantastic and makes you feel at home. They care about owner experience after the purchase of the vehicle! More