Otto Cadillac

Excellent experience with the entire team. I will definitely return for my next vehicle. I believe they went above and beyond to make my first experience at O experience with the entire team. I will definitely return for my next vehicle. I believe they went above and beyond to make my first experience at Otto a success. More

Excellent Sevice at OTTO The visit to replace 4 tires was excellent .Price was good and service outstanding . I highly recommend OTTO for your vehicle service needs . Great J The visit to replace 4 tires was excellent .Price was good and service outstanding . I highly recommend OTTO for your vehicle service needs . Great Job! More

Happy customer. I am happy to say I had a great experience with Steve and everyone I touched with at Otto... I shopped other brands and not only did I have the mos I am happy to say I had a great experience with Steve and everyone I touched with at Otto... I shopped other brands and not only did I have the most friendly treatment but Otto stood heads above all others—as a note I thought it was the only dealership where I was introduced to the Service Manager... More

Outstanding Customer Service As usual Otto Cadillac stands above the competition in regard to their customer service center. In my opinion, their service department is AAA rated i As usual Otto Cadillac stands above the competition in regard to their customer service center. In my opinion, their service department is AAA rated in performance, timeliness, quality of service and keeping the customer updated as the work is being completed. Never an issue when I bring my SRX to Otto. Huge kudos to Bill McLean and John White - true professionals. Thank you Otto Cadillac - Robert Manson, Guilderland, New York. More

Great service When I arrived the service consultant greeted me by name and took care od everything from there. Even inspected my vehicle as it was coming due and I When I arrived the service consultant greeted me by name and took care od everything from there. Even inspected my vehicle as it was coming due and I wasn’t aware. More

Sales expertise If you want an exceptional sales experience from a sincere salesman, ask for Declan Cohen. He is extremely knowledgeable of Cadillac products and the If you want an exceptional sales experience from a sincere salesman, ask for Declan Cohen. He is extremely knowledgeable of Cadillac products and the sales process. I was always comfortable with no apprehension through the process from inquiry to final sale. Barbara Keough More

Great job. Job well done, everyone. I had an issue and you listened. Bill and John, you are welcoming and professional, and strive to always exceed expectation Job well done, everyone. I had an issue and you listened. Bill and John, you are welcoming and professional, and strive to always exceed expectations. Thank you. More

Great Service Great service, very knowledgeable staff that does a great job every time me or wife need service, will continue to use Otto for future service Great service, very knowledgeable staff that does a great job every time me or wife need service, will continue to use Otto for future service More

As always completely satisfied The professionalism of the staff always makes the service visit successful. The friendliness of the staff always makes you feel welcome. They thorough The professionalism of the staff always makes the service visit successful. The friendliness of the staff always makes you feel welcome. They thoroughly explain the service required and as to the status of completing the work More

Service Bill does great job from time you arrive to exiting explaining everything. Very impressed with each time I have had my car serviced and will continue Bill does great job from time you arrive to exiting explaining everything. Very impressed with each time I have had my car serviced and will continue to use Otto for service.. More