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Otto Cadillac

Albany, NY

4.7
2,005 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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1769 Central Ave

Albany, NY

12205

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Showing 2,005 reviews

December 26, 2018

Sales expertise If you want an exceptional sales experience from a sincere salesman, ask for Declan Cohen. He is extremely knowledgeable of Cadillac products and the More

by BARBARALEONARD1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2018

Great job. Job well done, everyone. I had an issue and you listened. Bill and John, you are welcoming and professional, and strive to always exceed expectation More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The technicians that worked on the car., John White
December 24, 2018

As always completely satisfied The professionalism of the staff always makes the service visit successful. The friendliness of the staff always makes you feel welcome. They thorough More

by JAMA724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2018

Great Service Great service, very knowledgeable staff that does a great job every time me or wife need service, will continue to use Otto for future service More

by maherekiem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Anaya
December 20, 2018

Service Bill does great job from time you arrive to exiting explaining everything. Very impressed with each time I have had my car serviced and will continue More

by jtuffey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2018

No pressure, comfortable transaction Just purchased an XT4 from Mike Caccese. Mike was great and very knowledgeable about the cars. No pressure and he didn’t want to sell me something u More

by raywhite127
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2018

Great Service, Awesome Experience Everyone at Otto went above and beyond to make our car buying experience perfect. We brought our 3 year old with us to finish up the paperwork, they More

by leandra.margiasso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2018

Great service at Otto I brought my CT6 in for an oil change. They addressed a completed the oil change, addressed an outstanding recall, changed the cabin filter, detailed More

by CHESTERWBROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2018

Service was done to our complete satisfaction. We were met at appointrd time in a friendly manner. Once our car was serviced we were told what was done and w More

by JOPALKA001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2018

Rosemary As I have stated year after year, I return to Otto for the excellent service I receive from Bill Mc Lean and saleman Steve LeMon. Also at times I ha More

by ROZZ360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John White
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