
Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Great buying experience at Otto Cadillac! My sales guy Mike was great. Straight shooter. I appreciate the honesty and absolutely no pressure sales experience. Very professional. I apprecia My sales guy Mike was great. Straight shooter. I appreciate the honesty and absolutely no pressure sales experience. Very professional. I appreciate the registration and insurance work as well which this dealership provided (thanks Ian!) They even met me halfway when I went to pick up the car, as I live 3 hours from the dealership. More
Service appointment Outstanding service from the time I drove in until the time I drove away in freshly washed car. Highly professional dealership and highly recommended Outstanding service from the time I drove in until the time I drove away in freshly washed car. Highly professional dealership and highly recommended for Cadillac owners More
Five stars Whole team was great, fast and friendly!!! They all got back to me quickly, and answered any questions I had. Thumbs up all around. Thanks again! Whole team was great, fast and friendly!!! They all got back to me quickly, and answered any questions I had. Thumbs up all around. Thanks again! More
Fast and efficient Staff is very friendly. The service manager is very informative . He explained what was done so I could understand it. The waiting room is always clea Staff is very friendly. The service manager is very informative . He explained what was done so I could understand it. The waiting room is always clean More
Otto’s is the best! Otto Cadillac has the best service center around! The staff are friendly and very organized and their attention to detail is flawless!! I’d recommend Otto Cadillac has the best service center around! The staff are friendly and very organized and their attention to detail is flawless!! I’d recommend Otto’s to anyone! More
Update all software in the computer We were treated very well, but they misjudged the time necessary for all of the updates, first estimate 1.5 hours, second estimate 3 hours, third esti We were treated very well, but they misjudged the time necessary for all of the updates, first estimate 1.5 hours, second estimate 3 hours, third estimate 4.5 hours. Not their fault though! They are all very cordial and gave us a loaner car. More
Great service! Excellent service and easy to work with.. scheduling appointments are a breeze and they get you in and out quickly. I would highly recommend Otto Ca Excellent service and easy to work with.. scheduling appointments are a breeze and they get you in and out quickly. I would highly recommend Otto Cadillac. More
Pleasant purchasing experience. I was disappointed when I arrived after my 1 hr drive and was told the car I was to check out and test drive was sold!!! It's funny how things work o I was disappointed when I arrived after my 1 hr drive and was told the car I was to check out and test drive was sold!!! It's funny how things work out. I checked out a similar auto and felt it was a bit small for my taste. There was a pretty CTS in the show room which caught my eye and that's what I ended up with. I appreciated the low key and knowledgeable sales person, Declan. My trade has issues and all was explained on how it affected my trade value. Happy with the price and the experience. More
Outstanding care Best experience buying a car. Professional and very respectful from both the sales and finance departments. No pressure at all, which was stated Best experience buying a car. Professional and very respectful from both the sales and finance departments. No pressure at all, which was stated upfront, highly recommended More
My best purchase experience ever! This experience was my best vehicle purchase experience ever. No constant haggling or back and forth. Got a fair price for my trade in and paid a fair This experience was my best vehicle purchase experience ever. No constant haggling or back and forth. Got a fair price for my trade in and paid a fair price for my new car. All the people in the dealership are welcoming and friendly. Will definitely look to purchase here again More