Otto Cadillac

Terrific Always a positive experience ... The atmosphere is pleasant, professional and service is timely. Service is a huge part of my wanting to continue to s Always a positive experience ... The atmosphere is pleasant, professional and service is timely. Service is a huge part of my wanting to continue to stay with a Cadillac vehicle. More

Good experience , staff was helpful and did everything they said they would, I was and out of state buyer which has some added challenges but the staff worked through , staff was helpful and did everything they said they would, I was and out of state buyer which has some added challenges but the staff worked through them and I was able to leave with the car Declan and Ian work on issues to move the sale forward thanks to everyone there. Bill More

Efficient Easy to schedule the appointment. Like the the online option. The work was done promptly. Waiting area was comfortable and I can always get work done Easy to schedule the appointment. Like the the online option. The work was done promptly. Waiting area was comfortable and I can always get work done while I wait. Friendly atmosphere More

Quick and easy with no issues! Everyone was friendly, easy to speak with and they made my experience a very good one. I would recommend this dealer to others for sure. Everyone was friendly, easy to speak with and they made my experience a very good one. I would recommend this dealer to others for sure. More

Salesman was very helpful. So far our experience has been nothing but positive. Our salesman, Steve, was very patient with us in learning all the different buttons as we are old So far our experience has been nothing but positive. Our salesman, Steve, was very patient with us in learning all the different buttons as we are older and not great with technology. More

Great job by all I was totally impressed with the easy of this transaction. Made my wife feel completely comfortable. When another dealership sent me away, I was welco I was totally impressed with the easy of this transaction. Made my wife feel completely comfortable. When another dealership sent me away, I was welcomed by Otto. I live more then an hour away and would drive twice that to do business again.. More

EXCEPTIONAL SERVICE I bought my Caddie from Otto because of my past experience with them. Mike Caccese is a pleasure to deal with. There service department is just a ste I bought my Caddie from Otto because of my past experience with them. Mike Caccese is a pleasure to deal with. There service department is just a step above everyone else . More

Awesome Friendly, courteous and make you feel comfortable. I can't say enough. Very professional. They let you know exactly what's going on and/or what might Friendly, courteous and make you feel comfortable. I can't say enough. Very professional. They let you know exactly what's going on and/or what might need to be done. More

Service was OK The repairs were good but the estimated time of repair was off. Dropped the car off on Monday and it was ready on Wednesday. The Service Representat The repairs were good but the estimated time of repair was off. Dropped the car off on Monday and it was ready on Wednesday. The Service Representative did let me know that there were many issues. I was fortunate that my son let me use his car. The representative was polite and friendly. More

Oil change & tire rotation Bill is always there to greet you and try and get you in as quick as possible which they did. They wash the car and had me on my way in 45 minutes Bill is always there to greet you and try and get you in as quick as possible which they did. They wash the car and had me on my way in 45 minutes More