Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Perfect!! As always great experience from the minute Bill opens the garage door entrance!! Thank you I hope to always keep a Cadillac Escalade in my garage too As always great experience from the minute Bill opens the garage door entrance!! Thank you I hope to always keep a Cadillac Escalade in my garage too More
Great service They got me in at my scheduled time. Service was prompt and friendly. Refreshments were provided while I waited. My vehicle was returned to me wash They got me in at my scheduled time. Service was prompt and friendly. Refreshments were provided while I waited. My vehicle was returned to me washed. More
Great car buying experience! Declan and Ian were very knowledgeable and accommodating. I did not feel rushed and they answered all my questions. Declan made sure I knew all the fe Declan and Ian were very knowledgeable and accommodating. I did not feel rushed and they answered all my questions. Declan made sure I knew all the features of my car before I left the lot. And checked off everything on my list that I needed in a SUV. Very friendly staff in every department. Would highly recommend them if you’re in the market for a new or used car. More
Smooth and Straightforward Process I ended up buying a used/certified pre-owned ATS from Otto Cadillac that I didn’t even know was available/in my price range. Thanks to my salesman,Mik I ended up buying a used/certified pre-owned ATS from Otto Cadillac that I didn’t even know was available/in my price range. Thanks to my salesman,Mike C, I got a fair deal for my trade in and an excellent price on the 2015 ATS I now drive. Overall a fairly smooth process with minimal haggling/games back and forth. I would definitely recommend this dealership if you’re looking for a sweet Caddy!! More
Awesome Very nice team.....very good people. Nice loaner vehicle. Good snacks while waiting. Very clean bathrooms I would recommend anyone who needs some car Very nice team.....very good people. Nice loaner vehicle. Good snacks while waiting. Very clean bathrooms I would recommend anyone who needs some car work More
Great service! Bill McLean is a pleasure to work with at Otto...I would definitely recommend bringing your car to him to be serviced. Quick, competent and courteou Bill McLean is a pleasure to work with at Otto...I would definitely recommend bringing your car to him to be serviced. Quick, competent and courteous. More
Knowable Otto has the most friendly staff I have ever dealt with. They all know their jobs and can answer any questions you have.They know you and treat you wi Otto has the most friendly staff I have ever dealt with. They all know their jobs and can answer any questions you have.They know you and treat you with respect.😊 More
Oil change visit It is always a pleasure to work with the representatives of Otto Cadillac. The service is prompt and thorough. I would highly recommend the service It is always a pleasure to work with the representatives of Otto Cadillac. The service is prompt and thorough. I would highly recommend the service department. More
Best experience ever leasing an auto! Everyone was very nice. No high pressure. Everyone worked hard to get us a deal we were satisfied with. Justin Iwanos our salesman was awesome. We jus Everyone was very nice. No high pressure. Everyone worked hard to get us a deal we were satisfied with. Justin Iwanos our salesman was awesome. We just went in to look at a car and were so impressed, my sister and I both wound up leasing a car that day. Definitely would recommend this dealership. More
Rather happy with the process I appreciated the process. We were an educated customer, and didn't feel underestimated by the salesman. Exchange emails with Chris Otto a few times I appreciated the process. We were an educated customer, and didn't feel underestimated by the salesman. Exchange emails with Chris Otto a few times without pressure. Negotiation was quick and equitable. More