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Otto Cadillac

Albany, NY

4.7
1,947 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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1769 Central Ave

Albany, NY

12205

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Showing 1,947 reviews

January 28, 2019

Otto Service Service is awesome. Bill is a great person to deal with, always makes the service experience pleasurable and takes care of Cadillac. I definitely re More

by pierrelouisgreg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2019

Great Service! Accommodating and friendly staff! When my vehicle needed warranty service that would take a few days Ian arranged for my car to be swapped with a loaner delivered to my office. Bill th More

by ROCK3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2019

Great experience Always friendly and courteous service from all staff. Steve was super helpful in getting me the exact vehicle with the specifications that i was looki More

by PSU12KC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2019

Great Service The service work was done on-time. Bill McLean was friendly and courteous, as always. Declan took the time to check with me to be sure things went s More

by RICK@WSG.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2019

Very Happy with a the sevice Very satisfied with the job working fine for the moment very happy with the job no complaints. I’m a happy camper now I can lay my radio and control t More

by RKING4948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2019

Great Experience Ian was great to work with. Prompt and courteous. Got us the deal we were looking for .We had a great experience at Otto Cadillac.. More

by Swebby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2019

From sales to service always the best experience . Working with Steve Lemon was the single best car buying experience I have ever had. He gave me lots of options, made sure I was well informed and ne More

by KCM10478
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2019

Excellant Service Service was prompt, courteous, pleasant, and professional. Car was worked on immediately and updates given while we waited in the comfortable customer More

by carpenterscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2019

otto is the best dealer we've ever bought a car from The dealership is very classy and everyone treated us with class. Steve LeMon our salesmen was great. it was like talking to an old friend or relat More

by RONHAMILTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2019

Quick response I found a nail in my rear passenger side tire. I called service and Allison said come right in.John meet me at the service area , took down the neces More

by JOPALKA001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John White, Allison Anaya
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