Back

Otto Cadillac

Albany, NY

4.7
1,948 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
Contact Dealership

1769 Central Ave

Albany, NY

12205

Directions

By Type

Showing 1,948 reviews

March 04, 2019

Purchased Certified Preowned Vehicle I have purchased many cars from Otto. I dealt with a few different sales people over the years and have always had nothing but friendly, professional More

by BOBROWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2019

purchasing a new car We had a very relaxed experience with the dealership and our salesman,Steve, was very knowledgable about his product. We were happy to have his inpu More

by DMOGAVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2019

Customer Service with an at-home feel Otto Cadillac service department is professional, knowledgeable and friendly. Our service manager Bill is fantastic and makes you feel at home. They More

by sullivaam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2019

Service was fast and good. I only came in for my yearly inspection but they got me in on time, completed the inspection quickly, and returned a freshly washed vehicle to me. More

by CHESTERWBROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2019

Love My New SRX From the moment I called to see if the SRX was still in stock, to the test drive and the purchase, the staff (and the owner, Chris Otto) were very cou More

by L Gendron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
February 26, 2019

Friendly experience Very professional organization the only thing missing we're Donuts and bagels in the lounge. I wish car shopping, went to different dealerships, Otto More

by FPG1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2019

Great place Just bought an ATS through Otto. Steve was my salesman. Recommend him to anyone. Great guy. Don welcome us at the door. Made us feel welcome instantly More

by D LaPierre
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don, Mark
February 25, 2019

Good service Always very quick and efficient. The waiting area is comfortable and clean. I appreciate how they treat me in a very friendly way. It’s stress free. More

by denisealawyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2019

Love my car Thank you for taking the time to ensure I got the best deal possible. The 24 hour test drive was very helpful in making my decision. Shopping at Otto More

by vanna04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2019

Very Rewarding Sales and maintenance are professional and Extremely courteous I was pleased with my purchase and all the help I was given. I intend to buy my future More

by GALKA.ANTHONY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
182
...