Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Complimentary oil change Bill McLean was great, very personable and professional. He met me as soon as I pulled in. I feel like he was my friend even though we never met. Bill McLean was great, very personable and professional. He met me as soon as I pulled in. I feel like he was my friend even though we never met. More
Top- notch dealership with great, friendly service Always have professional, friendly service meeting Cadillacs highest standards. Very helpful and rarely have to wait long to schedule appt. They have Always have professional, friendly service meeting Cadillacs highest standards. Very helpful and rarely have to wait long to schedule appt. They have my highest recommendation. More
Great I didn’t know the service department no longer had appointments on Saturdays. However, when I arrived fir my appointment it was explained to me and a I didn’t know the service department no longer had appointments on Saturdays. However, when I arrived fir my appointment it was explained to me and a nice, new loaner was waiting for me. It was fast and easy! More
Pleasurable experience and would definitely recommend Steve LeMon was wonderful and accommodating. Appreciated the "snack" center and Lobby atmosphere Sales room was beautiful and professionally decor Steve LeMon was wonderful and accommodating. Appreciated the "snack" center and Lobby atmosphere Sales room was beautiful and professionally decorated.......... friendly and informative Overall good experience More
Service to replace Moldings around door of 2016 CTS Easy to drop off and get service started. They had me in a loaner vehicle and on my way in a few minutes. All work was completed in a timely manner. Easy to drop off and get service started. They had me in a loaner vehicle and on my way in a few minutes. All work was completed in a timely manner. More
Full service oil change, under body and and inspection and Service was accurate and I appreciated them checking and topping of fluid levels. It was prompt. The service manager got me straight in, on time, and Service was accurate and I appreciated them checking and topping of fluid levels. It was prompt. The service manager got me straight in, on time, and without delay. Thanks for the attention to detail. More
Great Pleasant employees were very helpful. Made feel like I wanted to buy my car at Otto's Would be glad to refer my friends to your dealership Pleasant employees were very helpful. Made feel like I wanted to buy my car at Otto's Would be glad to refer my friends to your dealership More
Truly accommodating! No pressure of any kind when it came to what I was looking for. I had a relaxed/comforting experience, I am a Forever Customer! No pressure of any kind when it came to what I was looking for. I had a relaxed/comforting experience, I am a Forever Customer! More
Outstanding Went to Otto Cadillac to see if I could get the lease I wanted, as the dealership that I leased the SUV I currently had could not come up with a good Went to Otto Cadillac to see if I could get the lease I wanted, as the dealership that I leased the SUV I currently had could not come up with a good deal. Talked with Mike Caccese, and he was able to work with me and get the deal I wanted. Because of time constraint on my part Mike delivered the car to us at the house and took the car that was coming off lease back to Otto Cadillac. Mike thank you for going out of your way to complete this service. Can’t say enough about the service I was given and after this car comes off lease will be looking for another vehicle from Mike an Otto Cadillac. More
This was a great transaction all the way through! The vehicle I wanted was not in this dealers inventory, but they went above and beyond and found it for me. they then picked it up, transported it to The vehicle I wanted was not in this dealers inventory, but they went above and beyond and found it for me. they then picked it up, transported it to their facility and got it prepped in a timely manner. Overall great purchase experience. More