Back

Otto Cadillac

Albany, NY

4.7
1,948 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
Contact Dealership

1769 Central Ave

Albany, NY

12205

Directions

By Type

Showing 1,948 reviews

May 24, 2019

Complimentary oil change Bill McLean was great, very personable and professional. He met me as soon as I pulled in. I feel like he was my friend even though we never met. More

by RITJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2019

Top- notch dealership with great, friendly service Always have professional, friendly service meeting Cadillacs highest standards. Very helpful and rarely have to wait long to schedule appt. They have More

by HERKIMER12023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2019

Great I didn’t know the service department no longer had appointments on Saturdays. However, when I arrived fir my appointment it was explained to me and a More

by gigitennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Anaya
May 16, 2019

Pleasurable experience and would definitely recommend Steve LeMon was wonderful and accommodating. Appreciated the "snack" center and Lobby atmosphere Sales room was beautiful and professionally decor More

by kam2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reception staff was quite professional and friendly
May 13, 2019

Service to replace Moldings around door of 2016 CTS Easy to drop off and get service started. They had me in a loaner vehicle and on my way in a few minutes. All work was completed in a timely manner. More

by CARMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2019

Full service oil change, under body and and inspection and Service was accurate and I appreciated them checking and topping of fluid levels. It was prompt. The service manager got me straight in, on time, and More

by MGS05MIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2019

Great Pleasant employees were very helpful. Made feel like I wanted to buy my car at Otto's Would be glad to refer my friends to your dealership More

by ARLANA_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2019

Truly accommodating! No pressure of any kind when it came to what I was looking for. I had a relaxed/comforting experience, I am a Forever Customer! More

by FLYROBYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2019

Outstanding Went to Otto Cadillac to see if I could get the lease I wanted, as the dealership that I leased the SUV I currently had could not come up with a good More

by DCOUCHM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2019

This was a great transaction all the way through! The vehicle I wanted was not in this dealers inventory, but they went above and beyond and found it for me. they then picked it up, transported it to More

by JOEHALL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
178
...