Otto Cadillac

Super easy and stress free - new XT5 Mike was great Made the process super easy and stress free. Had other cadillacs in past and couldn’t wait to come back to OTTO Mike was great Made the process super easy and stress free. Had other cadillacs in past and couldn’t wait to come back to OTTO More

very classy atmosphere with knowledgeable pleasant personell very direct and to the point communications. They were very easy to deal with and look forward to going there for my service needs. The place was i very direct and to the point communications. They were very easy to deal with and look forward to going there for my service needs. The place was immaculately clean as well. More

Wonderful Experience! My husband and I have nothing but wonderfully positive feedback on our recent car shopping/buying experience at Otto Cadillac! Unfortunately and to o My husband and I have nothing but wonderfully positive feedback on our recent car shopping/buying experience at Otto Cadillac! Unfortunately and to often customer service is non-existent in our society, at Otto Cadillac everyone makes you feel special and goes out of their way to make the entire shopping experience non-stressful and positive. We truly feel like a part of the Otto Cadillac family. More

Easy to do business eith Mike was fantastic we called ahead said what we wanted to do go to the dealer he lined up a couple of options we signed paperwork and he delivered our Mike was fantastic we called ahead said what we wanted to do go to the dealer he lined up a couple of options we signed paperwork and he delivered our car to us so we didn’t have to drive back to Albany More

Excellent service Otto employees have already been prompt, courteous and keep you informed of the progress on your car service or repair. Bill McLean has been a pleasur Otto employees have already been prompt, courteous and keep you informed of the progress on your car service or repair. Bill McLean has been a pleasure to work with, and Steve LeMon is an excellent sales representative. More

They supplied us with a loaner car They did everything they said they would do.I was very happy with the service and how quick the work was done. And washed my car. They did everything they said they would do.I was very happy with the service and how quick the work was done. And washed my car. More

GREAT COSTUMER SERVICE THEY HAD A QUICK RESPONSE, I NEVER FELT PRESSURED. I REALLY WANTED TO MAKE THIS TRANSACTION ON MY OWN WITHOUT MY HUSBANDS INPUT. THEY IMPOWERED ME TO THEY HAD A QUICK RESPONSE, I NEVER FELT PRESSURED. I REALLY WANTED TO MAKE THIS TRANSACTION ON MY OWN WITHOUT MY HUSBANDS INPUT. THEY IMPOWERED ME TO DO THAT. I FELT I GOT A FAIR TRADE IN AND FAIR PRICE ON MY 2016 CADILLAC. WILL MOST DEFINITELY RECOMMEND THEM,AND WILL USE THEM AGAIN FOR MY NEXT CADILLAC. More

Repeat Customer We've just purchased our third car from Otto and can't imagine going anywhere else. They're knowledgeable, flexible and just great to work with! We've just purchased our third car from Otto and can't imagine going anywhere else. They're knowledgeable, flexible and just great to work with! More

Service Courteous and efficient replacement of computer screens that was under warranty. Comfortable customer waiting area and very professional service. I o Courteous and efficient replacement of computer screens that was under warranty. Comfortable customer waiting area and very professional service. I own two Cadillacs-one in New York and one in Florida and Otto Cadillac is much friendlier and timely in scheduling service. More

Oil change, tire rotation, inspection I was comfortable while I waited, not long at all by the way, for my car, and it was washed when I got it back. Love it. I was comfortable while I waited, not long at all by the way, for my car, and it was washed when I got it back. Love it. More