Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Great purchasing experience The overall purchasing experience was excellent, Ian was great to work with. It truly was a no hassle experience. The dealership was very inviting the The overall purchasing experience was excellent, Ian was great to work with. It truly was a no hassle experience. The dealership was very inviting the minute you walked through the door. More
Great experience, professional staff The staff at Otto Cadillac were amazing! From the moment I stepped into the building, they were attentive to my needs and listen to what I was looking The staff at Otto Cadillac were amazing! From the moment I stepped into the building, they were attentive to my needs and listen to what I was looking for in my next car and Declan Cohen, my sales rep, worked tirelessly to make sure he found EXACTLY what I wanted! From start to finish, I was very pleased with the professionalism and friendliness of each member of the Otto team I interacted with. I had such an amazing experience that I had my mother go purchase a new car too only a few days after I picked up mine! Thank you to Chris Otto and your staff for making our car purchasing experience a smooth one! More
Matanance service visit The service visit was excellent. My appointment time was kept, the maintenance was finished when promised and the freshly washed car looked great. Bil The service visit was excellent. My appointment time was kept, the maintenance was finished when promised and the freshly washed car looked great. Bill Mclean as usual was very professonal and helpful. More
Great buying experience at Otto Cadillac! My sales guy Mike was great. Straight shooter. I appreciate the honesty and absolutely no pressure sales experience. Very professional. I apprecia My sales guy Mike was great. Straight shooter. I appreciate the honesty and absolutely no pressure sales experience. Very professional. I appreciate the registration and insurance work as well which this dealership provided (thanks Ian!) They even met me halfway when I went to pick up the car, as I live 3 hours from the dealership. More
Service appointment Outstanding service from the time I drove in until the time I drove away in freshly washed car. Highly professional dealership and highly recommended Outstanding service from the time I drove in until the time I drove away in freshly washed car. Highly professional dealership and highly recommended for Cadillac owners More
Five stars Whole team was great, fast and friendly!!! They all got back to me quickly, and answered any questions I had. Thumbs up all around. Thanks again! Whole team was great, fast and friendly!!! They all got back to me quickly, and answered any questions I had. Thumbs up all around. Thanks again! More
Pleasant purchasing experience. I was disappointed when I arrived after my 1 hr drive and was told the car I was to check out and test drive was sold!!! It's funny how things work o I was disappointed when I arrived after my 1 hr drive and was told the car I was to check out and test drive was sold!!! It's funny how things work out. I checked out a similar auto and felt it was a bit small for my taste. There was a pretty CTS in the show room which caught my eye and that's what I ended up with. I appreciated the low key and knowledgeable sales person, Declan. My trade has issues and all was explained on how it affected my trade value. Happy with the price and the experience. More
Fast and efficient Staff is very friendly. The service manager is very informative . He explained what was done so I could understand it. The waiting room is always clea Staff is very friendly. The service manager is very informative . He explained what was done so I could understand it. The waiting room is always clean More
Otto’s is the best! Otto Cadillac has the best service center around! The staff are friendly and very organized and their attention to detail is flawless!! I’d recommend Otto Cadillac has the best service center around! The staff are friendly and very organized and their attention to detail is flawless!! I’d recommend Otto’s to anyone! More
Update all software in the computer We were treated very well, but they misjudged the time necessary for all of the updates, first estimate 1.5 hours, second estimate 3 hours, third esti We were treated very well, but they misjudged the time necessary for all of the updates, first estimate 1.5 hours, second estimate 3 hours, third estimate 4.5 hours. Not their fault though! They are all very cordial and gave us a loaner car. More