Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,948 reviews
Feel like home at OTTO The Otto dealership has always treated me well whenever I am buying a new auto or havoservuce done I always feel they have my best interest in mind The Otto dealership has always treated me well whenever I am buying a new auto or havoservuce done I always feel they have my best interest in mind More
Good service Bought a s u v cue console went bad Confirmed on a visit part ordered came on time given appointment to come in Greeted by Bill good experie Bought a s u v cue console went bad Confirmed on a visit part ordered came on time given appointment to come in Greeted by Bill good experience Work was done on time He answered my questions More
Outstanding Customer Satisfaction This is my third vehicle purchased from Otto Cadillac from Steve LeMon. I purchased my current vehicle sight unseen (with pictures provided by Steve) This is my third vehicle purchased from Otto Cadillac from Steve LeMon. I purchased my current vehicle sight unseen (with pictures provided by Steve) because I have come to know Steve as very trustworthy and honest. It takes me an hour and a half to drive from my home to Otto Cadillac even though there are dealerships much closer to me. I also have my vehicle serviced at Otto. Bill McLean oversees all of my service visits and always keeps me advised on the status of the service. Ian Mahar was very helpful answering all of my questions regarding the financing. Otto employees are friendly, professional, and knowledgeable and they are very customer focused. More
Oil Change Everything was great as always. Oil was changed in a timely fashion. The waiting area is really nice and accommodating with coffee and water offered Everything was great as always. Oil was changed in a timely fashion. The waiting area is really nice and accommodating with coffee and water offered. More
Service Bill is great, service is great too. Just wish Otto offered quick oil and rotation service without having to schedule a week or more out. Bill is great, service is great too. Just wish Otto offered quick oil and rotation service without having to schedule a week or more out. More
satisfaction guaranteed I bought the cheapest car on the lot and was treated as if it was the best. I would gladly deal with this dealership again. I bought the cheapest car on the lot and was treated as if it was the best. I would gladly deal with this dealership again. More
Great experience. From the minute we pulled on the lot everyone was extremely friendly. Everyone we walked by said hi and asked if we needed assistance. Steve and Ian From the minute we pulled on the lot everyone was extremely friendly. Everyone we walked by said hi and asked if we needed assistance. Steve and Ian were the best experience I have had car shopping. I would recommend you guys to anyone looking for a car. . More
Excellent service! Steve Lemon is awesome. He came to get my car for service, lent me his car, and brought my car back extremely promptly. This is unbelievable! I am so Steve Lemon is awesome. He came to get my car for service, lent me his car, and brought my car back extremely promptly. This is unbelievable! I am so grateful. More
Great Experience My husband was super impressed by the service, friendliness and overall first experience being serviced. And the price was right! Cannot say enough My husband was super impressed by the service, friendliness and overall first experience being serviced. And the price was right! Cannot say enough about this establishment. More
Great Buying Experience!!!! Declan Cohen and Ian Maher were a joy to work with and they worked hard on this deal to find me the perfect fit! A Great Experience!!!!!!!!! Declan Cohen and Ian Maher were a joy to work with and they worked hard on this deal to find me the perfect fit! A Great Experience!!!!!!!!! More