Back

Otto Cadillac

Albany, NY

4.7
1,950 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
Contact Dealership

1769 Central Ave

Albany, NY

12205

Directions

By Type

Showing 1,950 reviews

December 06, 2019

Speedy service The repair was to replace a part that many other owners have had trouble with, but there has been no recall. The dealer did the repair quickly and too More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2019

Doing Business with a Dealer You Trust Buying a car represents a substantial financial commitment, that said the first order of business in this transaction is knowing you can trust the dea More

by dwyerr1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2019

Always A Pleasure Doing Business It is always a pleasure to come to the dealership. Everyone is always pleasant and helpful. Working with Bill McLean to get my car serviced is alway More

by Joan of Delmar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2019

Just what I wanted.. Declan took great care of me. He asked questions, so he knew exactly what I wanted and made it happen. We bought our last car form him as well and he' More

by RICHARD.KINLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2019

people Great people at the Service Center very helpful and nice., I am so glad I bought there. , very good people to meet. Thank You Bruce Tetrault More

by pmbtwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Otto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Anaya
November 27, 2019

Great Service Experience As usual, Bill got our car in for service on-time and completed the work while we waited, sooner than expected. Bill is always courteous and takes th More

by RICK@WSG.NET
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2019

Good team to work with I purchased Cadillac CTS sedan last week. Declan and Ian with me entire journey. Gave me appropriate guidance to make meaningful decisions. I found More

by MAHESHND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2019

Always taken care of by Steve L and Bill M Very happy being a regular customer. Always get treated well. I deal with Steve L and Bill M all the time. Very happy with them. Ian is newer to me bu More

by GARY103055
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2019

Consistently Excellent As usual they go above and beyond when bringing my car in for service. And they take time to and answer all my questions. Consistently excellent. More

by Bmulvey0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 20, 2019

Excellent as usual As always, Bill McLean and the service department did an excellent job for us. We appreciate the standard of excellence at Otto Cadillac. They are t More

by MCARLSON4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
166
...