Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Excellent experience Top notch experience from start to finish Arrived at the end of the day on a Saturday near closing and Mike encouraged us to stay as long as we neede Top notch experience from start to finish Arrived at the end of the day on a Saturday near closing and Mike encouraged us to stay as long as we needed. He answered all of our questions and made sure we had an opportunity to drive any of the cars we were interested in. More
Michael was a great help to my husband and I. We’ve had bad experiences with keeler we were judged by the way we looked but you guys made us feel so comfortable and we left happy.Excellent,service !! Thank bad experiences with keeler we were judged by the way we looked but you guys made us feel so comfortable and we left happy.Excellent,service !! Thanks for the Excellent experience. More
Great Service From the ease of making the appointment, follow through of the service adviser and updates regarding the repair of my vehicle; the service is great. From the ease of making the appointment, follow through of the service adviser and updates regarding the repair of my vehicle; the service is great. More
Excellent service with a car wash at end. Friendly people, nice waiting area! Got to kill time looking at the 2020 offerings. Nice! Will visit again. people, nice waiting area! Got to kill time looking at the 2020 offerings. Nice! Will visit again. More
good overall Mike was great.He wasn't pushing us into anything. He just gave us information about different choices.The overall experience was good.I would recomme Mike was great.He wasn't pushing us into anything. He just gave us information about different choices.The overall experience was good.I would recommend Mike to family and friends. More
Replacement of 2010 SRX Courteous and professional staff, who unlike my insurance company, made replacement of 2019 SRX with 2018 XT5 a pleasant and memorable experience. I Courteous and professional staff, who unlike my insurance company, made replacement of 2019 SRX with 2018 XT5 a pleasant and memorable experience. I dickered and think they listened and were responsive. Otto Cadillac has been my family's dealership for 2 generations since they opened! More
Great service It doesn't get any easier. Bill is always great and we always have a lot to talk about. Being able to get a loaner really helps so much. Thanks Bill It doesn't get any easier. Bill is always great and we always have a lot to talk about. Being able to get a loaner really helps so much. Thanks Bill and Otto More
OTTO was helpful because I work a lot of odd hours and was able to drop it off a couple days before my scheduled appointment, and pick it up a couple days after. Very helpful! was able to drop it off a couple days before my scheduled appointment, and pick it up a couple days after. Very helpful! More
Service was great. Bill is fantastic...he goes out of his way to make your visit a pleasant experience. One criticism: the car was was terrible. The rear deck and ‘bumper’ was dirtier than it was when I brou way to make your visit a pleasant experience. One criticism: the car was was terrible. The rear deck and ‘bumper’ was dirtier than it was when I brought it in. The windshield was so dirty it was difficult to see. I had to go to a car wash to get the car clean! More
Everyone was great helped alot . Tried to get the best for me. I would always go to them for anything. Their the best!! Thank you for me. I would always go to them for anything. Their the best!! Thank you More