Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Speedy service The repair was to replace a part that many other owners have had trouble with, but there has been no recall. The dealer did the repair quickly and too The repair was to replace a part that many other owners have had trouble with, but there has been no recall. The dealer did the repair quickly and took on much of the cost. More
Doing Business with a Dealer You Trust Buying a car represents a substantial financial commitment, that said the first order of business in this transaction is knowing you can trust the dea Buying a car represents a substantial financial commitment, that said the first order of business in this transaction is knowing you can trust the dealership to provide you with a fair and honest proposal. This is the third car I've purchased at OTTO Cadillac, they have been fair, honest, and helpful. It is very refreshing to deal with people who understand the customer and don't attempt the old Texas Two Step to confuse the customer in an attempt to up sell and over promise and under deliver. I'm a customer however they make me feel like a friend, that how it should be! More
Always A Pleasure Doing Business It is always a pleasure to come to the dealership. Everyone is always pleasant and helpful. Working with Bill McLean to get my car serviced is alway It is always a pleasure to come to the dealership. Everyone is always pleasant and helpful. Working with Bill McLean to get my car serviced is always a pleasant experience. More
Just what I wanted.. Declan took great care of me. He asked questions, so he knew exactly what I wanted and made it happen. We bought our last car form him as well and he' Declan took great care of me. He asked questions, so he knew exactly what I wanted and made it happen. We bought our last car form him as well and he's stayed in touch over the past 3 years t make sure we were happy with our purchase. Ian in the finance department was great to work with, he had all the paperwork in order and helped clear up an issue with the insurance cards which I would have never caught!!!. More
people Great people at the Service Center very helpful and nice., I am so glad I bought there. , very good people to meet. Thank You Bruce Tetrault Great people at the Service Center very helpful and nice., I am so glad I bought there. , very good people to meet. Thank You Bruce Tetrault More
Great Service Experience As usual, Bill got our car in for service on-time and completed the work while we waited, sooner than expected. Bill is always courteous and takes th As usual, Bill got our car in for service on-time and completed the work while we waited, sooner than expected. Bill is always courteous and takes the time to explain the work. More
Good team to work with I purchased Cadillac CTS sedan last week. Declan and Ian with me entire journey. Gave me appropriate guidance to make meaningful decisions. I found I purchased Cadillac CTS sedan last week. Declan and Ian with me entire journey. Gave me appropriate guidance to make meaningful decisions. I found them to be genuine and honest. More
Always taken care of by Steve L and Bill M Very happy being a regular customer. Always get treated well. I deal with Steve L and Bill M all the time. Very happy with them. Ian is newer to me bu Very happy being a regular customer. Always get treated well. I deal with Steve L and Bill M all the time. Very happy with them. Ian is newer to me but also very helpful More
Consistently Excellent As usual they go above and beyond when bringing my car in for service. And they take time to and answer all my questions. Consistently excellent. As usual they go above and beyond when bringing my car in for service. And they take time to and answer all my questions. Consistently excellent. More
Excellent as usual As always, Bill McLean and the service department did an excellent job for us. We appreciate the standard of excellence at Otto Cadillac. They are t As always, Bill McLean and the service department did an excellent job for us. We appreciate the standard of excellence at Otto Cadillac. They are the best!! More