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Otto Cadillac

Albany, NY

4.7
1,950 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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1769 Central Ave

Albany, NY

12205

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Showing 1,950 reviews

January 03, 2020

Regular maintenance Always professional and great service. On time and my car is always sparkling when I leave. Staff is courteous and friendly. Waiting room is pleasant. More

by SCAMPOLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2020

Otto service is aces! The service personnel at Otto are pleasant, professional and prompt. Our issue was resolved quickly and we were on our way to our other errands. More

by MBUCCIFE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2019

The process was made easy. The appointment process and the service were simple to set up and the techs courteous. It took no time at all to fix my problem and be on my way. More

by DTUCKERSELLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2019

Dave's Best! This is my 30th year owning a Cadillac from Too. Steve Lemon is always top notch and the service team is magnificent. Bill is outstanding and I have More

by david_f_lombard
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Bisesti
December 30, 2019

Always Quality service This is my third Cadillac from Otto two CPO's and now my first new one . Steve is always great and Kudos to Ian for dropping us a letter our warrant More

by RBACH919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John White
December 27, 2019

Lease Best time I have had leasing a new car. Very up front and honest. Knowledgeable staff. Hassle free shopping in a relaxed environment was great. More

by Dez03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2019

Fast and Friendly I like the service advisors and techs who service my vehicle. They always take care of my vehicle and let me know if it is in need of anything. More

by DAN B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John White
December 23, 2019

Yes , Otto Cadillac is awesome! Over the decades I’ve been doing business With Otto Cadillac I have never been disappointed . I can’t imagine buying a car from another dealership . I More

by MMCCARTHY0811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Anaya
December 23, 2019

Fast, Friendly and Efficient A simple task was accomplished and another was held off until better weather on good advice from the service manager. Hadn't finished my coffee and wa More

by dwyerr1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2019

Customer Focused Kudos to Mike and Ian. They listened. This allowed them to provide us with the vehicle we wanted/needed with an affordable monthly payment plan. V More

by MGRAZIADE1945
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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