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Otto Cadillac

Albany, NY

4.7
2,013 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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1769 Central Ave

Albany, NY

12205

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Showing 2,014 reviews

May 15, 2020

CadillacXT5 Great friendly service . Will be 2 years this July couldn't be happier with Sales person Mike Caccese and the service department they always go above More

by ttashji1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Anaya
May 14, 2020

Very pleasant experience Ian was an excellent salesman, very professional and courteous. I would definitely do business with Otto and Ian in the future. Everyone was pleasan More

by rmuller4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020

I had a great experience. Was able to test drive and then coordinated most of the rest of the purchase over the phone. Very accommodating. More

by OSOHEAD
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020

Ian Maher and Steve LeMon were great to work with Under the circumstances of the Covid pandemic it was a pleasant experience with my purchase. Ian was professional and made the transaction as smooth a More

by LOUIE9135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John White, Allison Anaya
April 27, 2020

My First Caddy Ian Maher of Otto Cadillac was very helpful and Covid correct in our dealings to purchase a new Cadillac. We would deal with him again. Thank you More

by bet112543
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2020

Ian made it super easy to purchase a car in a pandemic and with three states being involved. Paperwork easy to complete. No complaints only compliments. More

by fsm59
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2020

First time Cadillac owner Ian was great through the whole experience from the beginning to the end. Even with the present situation and limited interaction he was still able More

by RUSSELL_JONES43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2020

They were ready for me at the scheduled time. The employees were very professional and welcoming. The dealership was clean. The staff wore face masks and practiced social destencting. More

by CHESTERWBROWN
Recommend Dealer
Yes
Employees Worked With
John White
April 21, 2020

Sports car enthusiast. When inquiring about purchasing (via email and text) a CT5-V, Chris Otto responded almost immediately. Despite the current COVID situation the online More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Otto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2020

When inquired about purchase (via email) Chris Otto responded right back. Sale with Ian Maher was smooth and easy. Despite the current COVID situation the online and texting communication was exception More

by JRAGER
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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