Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,950 reviews
My First Caddy Ian Maher of Otto Cadillac was very helpful and Covid correct in our dealings to purchase a new Cadillac. We would deal with him again. Thank you Ian Maher of Otto Cadillac was very helpful and Covid correct in our dealings to purchase a new Cadillac. We would deal with him again. Thank you More
Ian made it super easy to purchase a car in a pandemic and with three states being involved. Paperwork easy to complete. No complaints only compliments. and with three states being involved. Paperwork easy to complete. No complaints only compliments. More
First time Cadillac owner Ian was great through the whole experience from the beginning to the end. Even with the present situation and limited interaction he was still able Ian was great through the whole experience from the beginning to the end. Even with the present situation and limited interaction he was still able to be make you feel welcome. Never once were they pushy or trying for the hard sell. How nice for a change. We will gladly buy our next car through Otto and Ian. More
They were ready for me at the scheduled time. The employees were very professional and welcoming. The dealership was clean. The staff wore face masks and practiced social destencting. employees were very professional and welcoming. The dealership was clean. The staff wore face masks and practiced social destencting. More
Sports car enthusiast. When inquiring about purchasing (via email and text) a CT5-V, Chris Otto responded almost immediately. Despite the current COVID situation the online When inquiring about purchasing (via email and text) a CT5-V, Chris Otto responded almost immediately. Despite the current COVID situation the online and texting communication was prompt and exceptional. The final sales process with Ian Maher was smooth and professional. Thank you. More
When inquired about purchase (via email) Chris Otto responded right back. Sale with Ian Maher was smooth and easy. Despite the current COVID situation the online and texting communication was exception responded right back. Sale with Ian Maher was smooth and easy. Despite the current COVID situation the online and texting communication was exceptional. Our leasing Payment was right in our range. Love the new vehicle. Thank you all. More
Steve and Ian were so accommodating and helpful with all that is happening due to covid19. They were still able to support me in turning in my lease vehicle and getting me my new CT4 while using socially d that is happening due to covid19. They were still able to support me in turning in my lease vehicle and getting me my new CT4 while using socially distant practices to keep us all safe. Thanks to all at Otto Cadillac! More
great people fast handled my problem fast (same day) and had a loaner car was clean and they took care of my car keeping it interior covered and wiped down handled my problem fast (same day) and had a loaner car was clean and they took care of my car keeping it interior covered and wiped down More
Fast friendly dependable service! Excellent communication and waiting area. The service advisors are very friendly and helpful. Never have I had a bad service experience here. and waiting area. The service advisors are very friendly and helpful. Never have I had a bad service experience here. More
Best service in area John handled my service so quick.He is such a nice person.He made sure Replacing tires that were damaged from the roads where put on immediately and s John handled my service so quick.He is such a nice person.He made sure Replacing tires that were damaged from the roads where put on immediately and sent me on my way.Otto Cadillac is simply the best for cars and service. More