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Otto Cadillac

Albany, NY

4.7
2,016 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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1769 Central Ave

Albany, NY

12205

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Showing 2,016 reviews

September 29, 2020

Declan and Ian were fantastic to work with, easy going, understandable and personable. Definitely what you would ask for in a car buying experience and can't thank them enough.. More

by chrishoose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2020

The lease process was painless They were all great. Yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada More

by TTORANI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 28, 2020

All staff at the Otto dealership are so pleasant and helpful. Otto's has an excellent staff and the inside of the service center and the area to sit in is always spotless. More

by RLAMORI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Anaya
September 25, 2020

I was ready to trade in my current Cadillac SUV and wanted a particular color that was not in the inventory. Declan, who was working with me, managed to find one and hold it for me till I came back fro More

by JUDIC0
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2020

Great salesman! Sean and Ian helped me with everything made the process go by smooth and easy! Everyone at the dealership was nice and only wanted to help. Didn’t pressure me like most dealerships! More

by BCLARK21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SEAN MACWHINNIE
September 23, 2020

Fantastic work as always! My wife and I have been customers for many years and the main reason is the service department. Bill always makes you feel at home and explains everything to us step by step More

by ZEPPY10
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Anaya
September 23, 2020

Always a pleasure working with the staff at Otto Cadillac! Friendly, professional, and very knowledgeable. Service work was done fast and the waiting area is clean and nice! More

by KSWART5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Prentis
September 22, 2020

All around great experience, it's a pleasure to deal with a friendly, knowledgeable sales team. I was also favorably impressed with the Covid safety precautions in place. More

by LLEARY20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Bisesti
September 22, 2020

The best place to buy a car Otto Cadillac the service is great the people are great and the atmosphere is beautiful thank you Otto and a special thanks to Chris otto More

by FRANKARCHINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2020

Friendly service, Sean was my sales person, very helpful and worked hard to get me my car at my price! Met the service manager, really nice guy look forward to a good relationship with this dealer. More

by CCONNELLY642
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sean
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