Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,016 reviews
I came in for service. Bill is amazing and very professional. Made sure y car was taken care of and arranged for a loaner too. professional. Made sure y car was taken care of and arranged for a loaner too. More
My husband Paul and I were very pleased with everyone at Otto. Declan was very pleasant, not pushy. Answered all out questions and we came to a very fair agreement. We bought an absolutely beautiful used Otto. Declan was very pleasant, not pushy. Answered all out questions and we came to a very fair agreement. We bought an absolutely beautiful used Cadillac and I am very confident we will continue to get excellent service from the service department. More
I found the vehicle I was looking for in Otto Cadillac. Michael was my salesman and he provided me with an excellent service. He was never pushing a sale and negotiating the purchase price was a delight. T Michael was my salesman and he provided me with an excellent service. He was never pushing a sale and negotiating the purchase price was a delight. They also offered market value for my trade. When we picked the vehicle up, they explained all the features of the car to my wife and even programmed her phone to the radio. Buying form Otto was really easy and the personnel was accommodating to my needs. I really recommend this dealership. More
Service Dept is always professional and friendly. The place was extremely clean and we were comfortable. It was a safe environment. Always know we’ll be well taken care og place was extremely clean and we were comfortable. It was a safe environment. Always know we’ll be well taken care og More
It is always easy to get an appointment. Bill is friendly, always responsive and great to deal with. The work is always done right and when promised friendly, always responsive and great to deal with. The work is always done right and when promised More
My recent experience with Otto Cadillac was one demonstrating a high level of customer care , product knowledge and professionalism, making this experience tolerable. I would highly recommend this demonstrating a high level of customer care , product knowledge and professionalism, making this experience tolerable. I would highly recommend this dealership More
From arrival until my work was finished Otto employees were prompt , polite and helpful. Job was finished sooner than expected. Very happy with the work performed were prompt , polite and helpful. Job was finished sooner than expected. Very happy with the work performed More
Very smooth transaction. I found the team to be very personable and professional. Only issue is being forced to come up with 25 words to do this review:) personable and professional. Only issue is being forced to come up with 25 words to do this review:) More
Always receive GREAT service. Staff is friendly and most helpful. I would highly recommend Otto. I have bought several vehicles from this dealership and have never been disappointed ! helpful. I would highly recommend Otto. I have bought several vehicles from this dealership and have never been disappointed ! More
Steve LeMon was amazing to work with. Steve provides top notch service and makes buying a car seamless. Thank you again for assisting us with our vehicle purchase! notch service and makes buying a car seamless. Thank you again for assisting us with our vehicle purchase! More