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Otto Cadillac

Albany, NY

4.7
1,950 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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1769 Central Ave

Albany, NY

12205

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Showing 1,950 reviews

July 20, 2020

Very good service. Very timely. I previously called to check on what may be wrong when a light on my dash showed up. I was informed it was ok to drive my car, but should come in for servicing. I did and i More

by alice7
Recommend Dealer
Yes
Employees Worked With
Bill McLean
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2020

Nice people and very clean dealership, my salesman was very knowledgeable and respected my needs not pushy at all I'm happy! Like my new car More

by JLANDY
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Otto
July 11, 2020

Great service as always. Bill is one of, if not the best around. Always a great experience with Otto and the service team. Highly rate More

by freefallin2005
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2020

A pleasure to deal with! Everything went very smoothly from sales through financing! We purchased a used 2017 Buick Enclave When we came to see it the vehicle was Clean and ready to drive! Thanks Again to More

by BUDD_SIZEMORE
Recommend Dealer
Yes
Employees Worked With
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2020

What a fantastic establishment and group of people working at OTTO Cadillac. Their level of professionalism and friendliness allows you to feel relaxed and able to take your time looking at their vehi More

by sdelano8878
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen their receptionist was also a delight l!
July 02, 2020

It was a pleasure dealing with Mike and the entire team at Otto Cadillac. They were all friendly, professional, and eager to help with The purchase of my new Cadillac. During this very strange an unsettli More

by NICK42080
Recommend Dealer
Yes
Employees Worked With
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2020

Service Efficient, on time, and great work. Bill is the best! Definitely a dealership that I like to do business with. They need to get the coffee back. More

by LBASCOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Otto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Anaya
June 25, 2020

replace radio screen timely appointment made, kept and quickly achieved. The reminder were worthy. Staff were polite. Easy to deal with, friendly and most courteous. I app More

by cummindm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Anaya
June 18, 2020

Friendly and efficient staff are consistently polite and very helpful always completing service on time.Attention to details is impressive.Vehicleis always washed when service is completed More

by JDENNIS.HANRAHAN
Recommend Dealer
Yes
Employees Worked With
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2020

Thank You for making my shopping experience so easy. Mike was so kind and there was no pressure put on me. He found the right car for me, and I am very happy with it. Thank You Again Otto Cadillac. More

by FDG6661
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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