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Otto Cadillac

Albany, NY

4.8
2,019 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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1769 Central Ave

Albany, NY

12205

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Showing 2,019 reviews

April 14, 2021

Thank you all for a great experience buying my last vehicle. Now I know why my family have been loyal Otto customers for a very long time. I look forward to coming in for my free service and tire rota More

by laraway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Campany
April 13, 2021

All went well I am having a issue with my brakes now All went well I am having a issue with my brakes now loud squeaking only have 2000 miles since I took delivery New brakes were installed More

by VMASSAROTTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Russo, Terry Campany
April 12, 2021

We normally don’t like buying a car. This ended up being a very pleasant experience for both of us. We have told a lot of people about our experience with Otto and how happy we have been! More

by pcarroll16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Campany
April 12, 2021

Very friendly and courteous staff. Purchase process was well organized and delivery was efficient and as promised. Would recommend this dealership to anyone within the immediate area. More

by skipatio
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Campany
April 12, 2021

I walked in on a wednesday looking to lease a new vehicle. Went on a test drive and found something suitable in stock that day. Everything was ready a few days later for me to drive it off the lot More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Campany
April 08, 2021

They are very friendly and knowledgeable. The service department isn’t open evenings or on Saturdays but they gave me a loaner car so I could get to work. More

by cjsck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Anaya
April 03, 2021

Everyone was kind and went out of their way to please us. Steve LeMon was especially helpful. The service department worked very hard to solve an issue with the car. More

by wczelusn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean MacWhinnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Campany
April 02, 2021

Bought a 2013 ATS beautiful place to buy your car, key battery was dead, then they broke the key. I just signed the papers for the car 5 mins prior to all that happening. They did sent me another key and More

by rallard17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Caccese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Zukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Campany
April 01, 2021

Anthony russo took very good care of me. Finance manager terry was great. Dan the technologies guy thoroughly explained all of the features for me. Easy quick process! Thank you. More

by chachcaprara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Zukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Russo, Terry Campany
April 01, 2021

It’s a nice dealership. Everyone is so nice, attentive to your needs. Usually car dealers can be a nightmare. Dealing with Otto I’m comfortable and don’t feel pressured... and the salesman Steve is just the More

by lpiroli2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Zukowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Campany
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